Mortgage Associate (Junior Loan Officer)

Equity Resources Harrisburg , PA 17101

Posted 2 months ago



Have you thought about joining the Mortgage Industry but weren't sure how? Are you highly motivated and customer focused? Are you interested in working for a great company that's family owned, recognizes your contributions, and has a great environment? A company whose goal and purpose is to Improve the Lives of Families? Take a look at Equity Resources!

Primary Function:

The primary function of our Jr. Loan Officer is to learn the job functions of the Mortgage Specialist (Loan Officer) and assist in growing and further developing the business in our existing databases while meeting and following up with potential customers to understand their financial needs and find the best mortgage options to suit them. You would be responsible for keeping borrowers happy and the closings on-time.

You would facilitate the application process, followup with pre-qualification borrowers until they find their home and apply for the mortgage financing, work with borrowers interested in refinancing their existing loan, analyze borrower's financial status, credit, and property evaluations to determine feasibility of granting the mortgage loan and provide options to benefit the borrower's financial needs. You'll respond to phone calls, emails, and social media requests. You'll schedule client reviews, and manage the pipeline for all originated loans through closing and complete required management reports.

You'll do all this while building upon your initial mortgage industry knowledge and licensing by learning: how to contact previous customers to do client reviews; the importance of the whole team in the mortgage process; and additional product knowledge; taking applications from borrowers, writing up loan programs, and scheduling sales calls for the Mortgage Specialist; making calls to borrowers to solicit referrals and keep in contact.

You'll also be learning how to trouble shoot issues and resolve them (Underwriting, Timing, Disclosures, Market Value issues); how to give updates to Realtors; how to manage a pipeline (not your own yet); how and when to lock loans and information about the secondary market; and how to handle a complaint properly and turn it around into a raving fan.

This position is so much more than support -- it's learning how to provide Raving Fan service and Improve the Lives of Families -- and reaping the rewards of incentive compensation (commissions) as you help grow the business!


The ideal candidate will possess the following:

  • Bachelor's degree in Sales, Business Management, Business Administration, or Finance (or equivalent combination of education and experience)

  • Ability to obtain appropriate state-specific mortgage banking license (subject to credit and background checks)

  • Sound judgment and independent problem-solving skills

  • Self-motivation/drive with strong desire to excel in a competitive environment

  • Strong oral and written communications skills

  • Exceptional organizational, teamwork and customer service skills

  • Knowledge and proficiency in basic sales techniques

  • Excellent mathematical skills

About Us:

Equity Resources, Inc. is a privately owned and operated mortgage bank headquartered in Newark, Ohio. We are licensed in 18 states, including Washington D.C., and operate branch offices in many of those locations. Our vision and purpose at Equity Resources, Inc. is quite simply to Improve the Lives of Families. We pride ourselves in creating Raving Fans of our customers AND our employees. We are celebrating our 27th year in business and are continuing to grow! Come join our team!

Equity Resources offers a comprehensive total compensation and benefits package that includes medical, dental, and vision insurance; 401(k); company-paid life insurance; and much more!

Equity Resources is an equal opportunity employer. It does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Loan Servicing Specialist Harrisburg PA

Mid Penn Bancorp

Posted 3 days ago

VIEW JOBS 3/26/2020 12:00:00 AM 2020-06-24T00:00 A great banking experience starts with a great team! Mid Penn Bank is actively seeking a Loan Servicing Specialist in Harrisburg, PA We believe that our ongoing success depends upon a skilled, satisfied and valued work force. As a member of our team, you can expect opportunities to develop your skills to help you excel in your role and achieve your professional career goals. We offer a comprehensive range of flexible benefits to support your personal and financial well-being. Our inclusive culture encourages all employees to share ideas, collaborate, and contribute to the values that make us a winning team for our customers, shareholders, and communities. Position Overview The Loan Servicing Specialist is responsible for performing post-closing functions, maintaining loan files and records, and providing superior customer service to both internal and external customers. This individual is responsible for providing guidance and on-the-job training to new and/or less experienced members of the loan servicing team. The Loan Servicing Specialist will also assist department management with task and duties to support department operations. Essential Duties and Responsibilities * Performs account maintenance to include payment corrections, address changes, etc. * Makes recommendations for workflow improvements and ways to enhance efficiency and effectiveness. * Assists with participation loans to process advances or payments. * Handles direct communications with internal and external customers in order to ensure quality service. * Handles customer telephone calls. * Responds to inquiries relating to his/her particular area, or to requests from customers, other bank personnel, etc., within given time frames and within established policy. * Performs loan maintenance changes to the core servicing system, in accordance with current maintenance procedures. * Manages financial transaction and reporting process with secondary market loan files. * Reviews commercial loan files; checks files for accuracy; reviews checklist for all documents needed; documents exceptions when needed; clears exceptions upon receipt and verification of requested documentation. * Verifies accuracy of new loan setup on core servicing system. * Monitors, completes and assigns maintenance requests received via the ticketing system. * Submits funds to Fannie Mae for payments received on a daily basis. * Completes transaction uploading for loan file to Fannie Mae. * Coordinates specific work tasks with other personnel within the department as well as with other departments in order to ensure the smooth and efficient flow of information. * Prepares loan files and related documents for scanning; operates scanning equipment; completes quality control review of each scanned file; manages retention of designated documents and loan files. * Monitors tickler reports for accounts that require specified maintenance. * Reviews and verifies maintenance entered by Loan Servicing Representative who reviews and verifies maintenance for other loan servicing team members for all loan types to ensure accuracy and compliance. * Distributes various reports which may include any of the following: * Weekly post-closing verification log. * Weekly outstanding exception reports. * Monthly number of loans reviewed by loan category. * SBA reports * Reports pertinent information to the immediate supervisor as requested, or according to an established schedule; compiles information as necessary or as directed and provides data to appropriate bank personnel. Education & Qualifications * A high school diploma or equivalent with an emphasis in a business curriculum. Some college or degree preferred. * A minimum of two (2) years related experience normally required. Skill(s) Proficient reading, writing, grammar, and mathematics skills; proficient interpersonal relations and communicative skills; knowledge of loan processing; proficient PC skills, including knowledge of Microsoft Word, Excel and Access; ability to sit, stand, walk, bend, stoop, reach with hands or arms, use hands to manipulate objects and lift items weighing 20 lbs. or less; visual, auditory and speaking skills. Equipment/Machines * Telephone * PC/Computer keyboard * Printer * Calculator * Fax machine * Copy machine Mid Penn Bank offers rewarding career opportunities, competitive wages, great incentives and benefits. Qualified applicants are considered without regard to race, color, age, sex, sexual orientation, gender identity, religion, national origin, genetic information, pregnancy, disability, or protected veteran status. We also comply with all applicable laws governing employment practices and do not discriminate on the basis of any unlawful criteria. Equal Opportunity Employer-Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity Mid Penn Bancorp Harrisburg PA

Mortgage Associate (Junior Loan Officer)

Equity Resources