The Mortgage Account Officer/Loan Officer originates residential mortgage loans, adhering to internal, regulatory and secondary market guidelines. This position fosters and cultivates business relationships with diverse members of the community to generate mortgage business to meet sales goals and objectives.
The Mortgage Account Officer/Loan Officer interviews prospective applicants and assesses and matches customer needs with the appropriate mortgage product.
Obtains necessary documentation from applicant and performs the appropriate calculations needed to ensure applicant qualifies for intended mortgage product. Delivers completed origination package to facilitate timely and accurate processing of the application.
Identifies business opportunities in assigned territory. Maintains existing customer base and initiates new relationships among professional and community contacts to expand customer base. Participates in diverse community activities to foster and cultivate business relationships.
Continually develops and maintains specialized knowledge of internal, regulatory and secondary market guidelines. Acquires and maintains comprehensive understanding of all products offered.
Prepares all applicable compliance documents within required timeframes.
Performs loan pricing adhering to internal and investor guidelines.
Plays a key role in facilitating the mortgage processing of the loan to achieve customer satisfaction and meet investor requirements. Responds to and resolves customer issues and may participate in obtaining required documents from the applicant throughout the process.
College degree or equivalent work experience required.
3 - 5 years relevant experience.
Demonstrated ability to identify sales opportunities, develop leads and perform responsibilities necessary to close sale.
Ability to acquire and maintain changing product information for all products supported.
Strong written and verbal skills are needed to foster and cultivate business relationships with diverse members of the community. Strong presentation skills are needed to enhance the organization's image to prospective customers.
Ability to manage multiple priorities within required timeframes.
Broad knowledge of the mortgage industry. Ability to learn and adhere to internal, regulatory and secondary market guidelines. Demonstrated ability to perform calculations necessary for qualification purposes.
Ability to be resourceful and comfortable using internal and external contacts to obtain documentation and resolve problems.
Strong PC skills, including word processing, internal and standard industry applications. Ability to learn additional applications as needed.
A satisfactory criminal background check, a credit report, and a review of information from the National Mortgage Licensing System and Registry (NMLSR) regarding any administrative, civil, or criminal findings by any government agency may be required by federal law for this position (Regulation Z, 12 CFR Part 1026)
People's United Bank