What would I be doing?
The incumbent in this position is responsible for the activities in the Count Room to ensure the integrity of currency counting derived from the gaming floor, as well as ensuring compliance with the Ohio Lottery Commission regulations. The incumbent is also responsible for providing extraordinary service to both the internal and external customer.
Responsibilities(These function are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position) Delivers superior internal and external guest service the Pinnacle Way by ensuring every interaction includes our Six Core Service Standards (Look sharp, smile and greet the guest; Be friendly, polite and use courteous language; Provide especially timely and knowledgeable service and then some; Always find solutions to guests' problems; Use the guest's name when appropriate; Thank the guest and invite him or her back.); and work harmoniously with fellow team members.
Maintains protection of extremely large amounts of currency, ensuring prevention of loss by providing extreme care and attention to detail.
Ensures that procedures and proper controls are affected to protect counted receipts.
Conducts a mechanically assisted count of the contents of the table drop boxes to determine, by table, the amount of the drop and the win.
Conducts a mechanically assisted count of the contents of the bill validator boxes.
Maintains awareness of changes and/or problems which may affect the security of the currency in the Count Room and reports observances to the Count Room Supervisor.
Counts and reconciles total funds to ensure the integrity of the count.
Transfers the corresponding documentation to the Accounting Department on a daily basis.
Prepares funds, with proper documentation for transfer of funds to the Cage Department.
Conducts all facets of the count from the opening of the boxes, counting of the drop, verification of documentation and bundling of currency to the final reconciliation of totals, as well as any other related tasks.
Performs related duties and responsibilities as required.
What are we looking for?
(Related education and experience may be interchangeable on a year for year basis)
This knowledge and these abilities are typically acquired through the completion of a high school education, or equivalent as well as two months on-the-job training
Ability to maintain all Regulatory licenses within assigned state of employment
Must successfully pass background check
Must successfully pass an alcohol and drug screening
Knowledge of AS/400 computer system, and 10-key calculator.
Ability to operate currency counting equipment.
Knowledge of cashiering or banking operations.
Ability to communicate effectively with subordinates, coworkers, and management.
Ability to count and separate varying denominations of chips and currency.
Ability to motivate and direct the performance of subordinates.
This position is physical in nature and requires the incumbent to effectively and efficiently move around work areas, bend, squat, reach, twist, carry and move up to 50 pounds retrieving and emptying boxes.
Ability to push/pull the drop cart, with assistance, which can weigh up to 2000 pounds
Ability to remain standing for majority of shift and make way around the Count Room in an efficient manner.
This position spends a large portion of the shift on the gaming floor, and is subject to varying levels of crowds, noise, and smoke, the severity of which depends upon customer volume.
Must be flexible to work varying shifts and time schedule as needed.
What would it be like to work at this property?
The truly unique entertainment complex, Belterra Park Gaming, features an expansive facility on 122 acres just minutes east of downtown Cincinnati. The facility features six food & beverage outlets, 1,500 Video Lottery Terminals (VLTs), and maintains the only turf track in Ohio. Best of all, guests can expect the same high level of service at Belterra Park as they receive at Belterra Casino Resort.
Belterra Park Gaming
6301 Kellogg Rd
Cincinnati, OH 45230
What would it be like to be a Pinnacle Entertainment Team Member?
Mission & Vision