Mobile Service Technician

At Dick Hannah Dealerships, our Core Values are summed up in four words: Family, Integrity, Respect and Purpose. We're a family-run business that's been around since 1949 but keep our focus on the future and innovation. The Hannah family is passionate about how our business is run and treating our employees just as well as our customers. Every day. We truly care for our employees and sincerely appreciate everyone's day-to-day contributions.

Dick Hannah Dealerships. Believe in nice.

Pay: $22-$28 per hour (depending on experience), plus bonus.

Paid Time Off: We believe a healthy work life balance is crucial to an individual's success, which is why we are proud to offer some of the most competitive PTO compensation in the industry. All new regular full-time employees begin accruing 4 hours of PTO per pay period and increases after your first year. Part-Time employees will accrue PTO at an hourly rate of .046 regardless of tenure.

Benefits: Hannah Motor Company offers a variety of health insurance benefit options for employees and their families. Available benefit options include medical, dental, vision, Health Savings account, Flexible Spending account, basic and voluntary life insurance, and short- & long-term disability. Benefit eligibility begins the first of the month following 60 days of full-time employment subject to the terms of the applicable benefit plan. Additionally, the Company offers a competitive 401k plan to assist employees with future retirement and financial planning.

Paid Holidays: Hannah Motor Company offers 5 paid holidays per year to Technicians subject to completion of the introductory period and other eligibility requirements as per company policy.

Technician Specific Advantages

• Uniforms provided

• Highly productive shop

• Continued education, ASE/manufacturer hands on and web based training

• Clean and professional work environment

• Apprenticeship program

Responsibilities

• Work closely with Mobile Service Coordinator and prepare for the day's appointments.

• Apply hospitality skills by warmly greeting and engaging with customers while representing the Dick Hannah Ford and Ford Motor Company.

• Consult with the customer on work to be performed.

• Perform multi-point inspection.

• Perform the work needed in a clean and efficient manner.

• Committed to an exceptional customer experience and leaving vehicle cleaner than when arrived.

• Communicates with parts department to obtain needed parts.

• Saves and tags parts of the job if under warranty or if requested by the customer.

• Examines assigned vehicle to determine if further safety or service work is required or recommended.

• Road tests vehicles when required or refers to the test technician.

• Participates in manufacturer-sponsored training programs, schools, and events.

• Keeps abreast of manufacturer technical bulletins.

• Join our growing team working to deliver our customers a 5-star service experience!

Qualifications

• ASE technician certification preferred

• 2-4 years related experience and/or training; or equivalent combination of education and experience preferred

• Base level technician B/C preferred

• Basic electrical knowledge preferred

• Scan tool usage preferred

• IDS, FDRS, Generic Scanner(optional dealer preference) preferred

• Ability to Program Modules, Perform DTC's Retrieval, and Possible PID interpretation preferred

• Excellent communication skills (including listening, speaking)

• Ability to interpret a variety of instructions furnished in written, oral, or schedule form

• Ability to multitask and prioritize according to deadlines

• Ability to navigate a tablet

• Organized and detail-oriented

• Research skills

• Quality driven

• Tech will be bending, squatting, and laying on the ground

• Under vehicle services to be performed

• Willingness to work in diverse weather conditions

• Possess a valid driver's license with a clean driving record

• Some Mobile Service Van repairs may necessitate the ability to lift between 50 and 80 pounds

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.