Mobile Sales Associate

Imobile Naugatuck , CT 06770

Posted 2 months ago

What will you do as a T-Mobile Associate or T-Mobile Expert? Learn and build proficiency in customer service, while concurrently providing a best-in-class customer experience and building loyalty by:

  • Approaching service and sales needs with patience, honesty, and empathy.

  • Becoming proficient in the use of digital tools designed to enhance interactions and onboarding to actively demonstrate:

  • Completing training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.

  • Building relationships with and partner with T-Mobile employees across channels.

  • Engaging with fellow "Archers" and the T-Mobile brand through social media and neighborhood events.

The ideal candidate will bring:

  • A strong desire to learn and master the skills required of our teammates and to build meaningful connections with our customers.

  • Competitive drive and demonstrates the confidence to succeed in a fast-paced sales environment.

  • Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues.

  • Effective at balancing customer experience and performance goals.

  • 6 months of customer service and/or sales experience, retail environment preferred.

  • Multi-lingual not required but a plus.


  • Be at least 18 years of age.

  • High school degree or GED

  • Ability to stand for long periods of time.

  • Ability to lift objects weighing up to 25lbs.

  • Reliable transportation

  • Full Time (40 hours) or Part Time (20+ hours) availability

Perks & Benefits

  • Employee Stock Ownership Program (ESOP) retirement plan

  • Tuition reimbursement for full & part time employees

  • Competitive hourly pay with aggressive commission structure

  • Uncapped earning potential

  • Career growth and advancement

  • A culture of care & excellence

  • Health, Vision, and Dental Benefits for Full Time Employees

  • Discounted T-Mobile wireless plan

  • Monthly sales incentive programs, contests, rewards and more.

Diversity & Inclusion is a foundational principle of Arch Telecom. Embracing a diverse workforce is a significant contributor to our success as an organization. Employees with diverse perspectives, backgrounds, and experiences allow us to better reflect the communities whom we serve and result in a superior customer and employee experience. We embrace the diversity that makes our employees unique, and we welcome everyone to our team. YOU BE YOU!

Apply Now:


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