Mobile Restaurant Success Manager

Waitr Holdings Inc. Jacksonville , NC 28540

Posted 7 days ago

Waitr is an on-demand restaurant platform designed to connect local restaurants to hungry consumers. Founded in Lake Charles, Louisiana, Waitr's mission is to develop the local food culture for communities across the United States by expanding the reach of local restaurant menus. Waitr now has more than 6,200 restaurant partners in more than 230 cities across the U.S.

Position Summary

Waitr is looking for a highly motived Mobile Restaurant Success Manager (MRSM) to join our team. The MRSM builds and maintains lasting relationships with our restaurant partners, manages their accounts, incorporates our brand into their marketing strategy, and so much more! The MRSMs are responsible for ensuring that our restaurant partners are integrated into our operations efficiently and effectively, keeping restaurant partners operating smoothly and ensuring their continued success.

Previous employment experience in the restaurant industry is a must. Hospitality, customer service, retail, marketing or sales experience is a plus.

Primary Responsibilities

  • Manage restaurant accounts in assigned market

  • Responsible for onboarding and installation for new restaurant partners.

  • Train restaurant owners and staff, how to process Waitr orders using iPad, using dashboard and to be proficient on Waitr operations and processes.

  • Work with photography team to schedule photoshoots and input photos.

  • Build and cultivate relationships with our local restaurant partners.

  • Drive revenue growth for restaurants with high quality menu development.

  • Help restaurants integrate Waitr into their marketing strategy.

  • Manage restaurant accounts and administrative tasks.

  • Assist with local marketing events.

Requirements:

Education 4-year Bachelor's Degree in Business Management or Marketing is highly preferred, or 2-year Associate/Technical Degree in marketing, business, or a related field, or equivalent.

Experience: Minimum of one-three years of related Restaurant, Management/Operations, Sales, Account Management and/or Marketing experience. Equivalent military technical training considered.

Skills & Traits:

  • Excellent communication and follow up skills, including presentation, written and telephone.

  • Technologically and mechanically inclined is a must.

  • Excellent computer skills required.

  • Organizational and time management skills.

  • Customer/client focus

  • Personal Effectiveness/Credibility

  • Teamwork Orientation

  • Strategic Thinking

What we offer:

  • Competitive salary

  • Medical

  • Dental

  • Vision

  • Life Insurance

  • Long-term Disability

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • The employee is frequently exposed to work on road and highway conditions.

  • The noise level in the work environment is usually loud.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Ind-Med #LI-NH1


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Restaurant Manager

Hooters Of America, LLC

Posted 5 days ago

VIEW JOBS 3/15/2019 12:00:00 AM 2019-06-13T00:00 Overview Hooters of America LLC is looking for a Restaurant Manager in Jacksonville, North Carolina Do you have a passion for Food, People and Fun while working? If so, Hooters could be the perfect fit for you! With an over whelming demand for awesome atmosphere and service we are looking for our next leaders to provide ice cold beer and hot wings delivered by our World Famous Hooters Girls. Hooters is a fun, casual, beach themed concept that offer competitive pay and exceptional benefits. We currently operate 430 Restaurants with more to come. Hooters thinks everyone looks good in ORANGE, do you? Hooters is an Iconic concept, but like any other business lives or dies by the strength of its weakest link. Our comprehensive paid-training program is designed to make every link in the Hooters chain as strong as possible - from Hooters Girls to corporate management. As you progress through our training program, we can assure you of the following: You'll learn the skills necessary to be successful in your position You'll know how you can contribute and how we evaluate your performance You'll know how to develop and advance within the organization You'll have fun! Responsibilities People Performance Management Hiring & Retaining Talent Leadership & Coaching Training & Development Customer Guest Service & Atmosphere Guest Satisfaction Food & Beverage Quality Menu & Product Launches Financials Deliver Results Planning & Execution Inventory Control/P&L Standards Responsible Alcohol Service Food Safety/Sanitation Hooters Girl Image Facility Maintenance & Cleanliness Safety & Security Responsibilites Scheduling & Staffing Proper Cash Handling Team Building Manage Vendor Relationships To Go Service & Catering Local Store/Grassroots Marketing Qualifications High School Diploma/GED 2+ years Full Service Restaurant Exp. in a complex, fast-paced environment Successfully completed Food Safety/Sanitation Training Must be 21 years of Age or older Knowledge, Skills, Abilities Basic knowledge in Microsoft Word and Excel General knowledge in full service restaurant operations/ hospitality industry Strong organization and planning skills Strong operational skills in a customer-service & hospitality environment Strong coaching skills Intermediate mathematical computations skills Ability to communicate clearly and concisely, both orally and in writing Ability to build relationships at all levels Ability to handle confidential and sensitive information Ability to manage changing priorities All applicants applying for a position involved in the service of alcoholic beverages must have a valid ServSafe alcohol certification, and all applicants must have any other legally required certification prior to beginning work and in order to eligible to work for Hooters. The applicant will not be compensated for the completion of any training required to get the required certification, and gaining such certification does not guarantee the applicant continued employment. Hooters of America LLC is an equal opportunity employer and committed to workplace diversity. M/F/D/V are encouraged to apply Hooters Of America, LLC Jacksonville NC

Mobile Restaurant Success Manager

Waitr Holdings Inc.