Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Mobile Phone Technical Support - Florham Park, NJ

Expired Job

Kelly Services Florham Park , NJ 07932

Posted 3 months ago

Kelly Services is seeking a

Mobile Phone Technical Support for the second largest producer and marketer of chemicals and related products in North America in Florham Park, NJ .

Job Title:

Mobile Phone Technical Support


Florham Park, NJ

Type: Contract (W2)


4 months

Pay Rate - $17/HR

Work Hours: 40 hours

Work Schedule - Mon-Fri, start 7:30/8:30am, 8 hours a day with 30 min lunch.


Mobile Phone Administrator @ Florham Park to join the on-going the company-wide mobile phone replacement project. Focus on technical phone support.

Support Mobile Phone Rollout Project Technical phone support needed for activations of 7,000 Android and iOS phones being rolled out to the clients employees in the US.

Mobile phone support person will also assist with mobile phone upgrade orders, tracking and distribution.

Duties and Responsibilities of a Mobile Phone Administrator:

Provide end user support for Android and iOS phone activations and email setup on phones.

Work with Excel spreadsheets for rollout of 7,000 mobile phones (main resource for user list to order, track and keep up to date)

Handling clients system (gAHD) request and incident tickets. These are for additional orders that are not included in the Excel spreadsheet.

Ordering phones and accessories through vendor portals

Coordinate the shipping of phone orders, tracking phone orders, handle escalations and questions about shipping and tracking.

Send Emails with delivery and activation instructions to end users

Update new equipment in clients Billing system

The skills needed for this position are:

1.Excellent communication skills - inbound and outbound phone calls in a professional manner, writing and replying effective emails.

2.Strong administrative skills

3.Experience using Microsoft Excel includes the beginner and some intermediate Excel topics.

4.Critical thinking skills and problem solving ability

5.Time management skills

6.Working as part of a team of people, have experience in a business environment as a Team player

7.Basic level understanding of Smartphone functionality, setup of email on a phone, initial Phone activation experience.

8.Ability to multi-task and work in a fast paced environment. Handle multiple orders, with interruptions and escalations during the business day, organized to track each order in an organized way to minimize mistakes.

9.Ability to learn phone activation instructions and visualize the screen that the End User should see, and walk a person through the phone activation screens while speaking to them on the phone.

If this position may be of interest to you, please email me back at (with your most up to date resume, for further consideration) and advise the best time and number at which you can be reached. If not for yourself, feel free to share this opportunity within your network!

For quick inquiries, feel free to CHAT LIVE WITH ME NOW at ! (8am 5pm CST)

Appy Today!

Shazneen Irani

Professional Technical Recruiter

Kelly Services, Inc.

Why Kelly


With Kelly, youll have direct connections to leading IT organizations in the best companies around

the globe offering you the chance to work on some of todays most intriguing, innovative and high-

visibility projects. In a field where change is the only constant, our connections and opportunities

will help you take your career exactly where you want to go. We work with 95 of the Fortune 100

companies, and more than 3,000 IT hiring managers turn to us each year to access the best talent:

people like you.

Last year we found 8,000 opportunities for IT professionals. Let us help advance your career


AboutKelly Services

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,

Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is

committed to employing a diverse workforce. Equal Employment Opportunity

is The Law.

See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Customer Support Manager Care Chemicals Florham Park NJ


Posted 4 days ago

VIEW JOBS 11/16/2018 12:00:00 AM 2019-02-14T00:00 Job Field: LOSC - Logistics, Supply Chain & Customer Service Location: Florham Park, NJ, US Company: BASF Corporation Job Type: Standard Job ID: EN_US_1805152 We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, age, citizenship, color, religion, sex, marital status, national origin, disability status, gender identity or expression, protected veteran status, or any other characteristic protected by law. Description At BASF, we create chemistry through the power of connected minds. By balancing economic success with environmental protection and social responsibility, we are building a more sustainable future through chemistry. As the world’s leading chemical company, we help our customers in nearly every industry meet the current and future needs of society through science and innovation. We provide a challenging and rewarding work environment with a strong emphasis on process safety, as well as the safety of our employees and the communities we operate in and are always working to form the best team—especially from within, through an emphasis on lifelong learning and development. And we are constantly striving to become an even better place to work. BASF has been recognized by Forbes Magazine as one of America’s Best Employers in 2017. Come join us on our journey to create solutions for a sustainable future! Customer Support Manager, Care Chemicals (EMN) (1805152) – Florham Park, NJ Where the Chemistry Happens We are seeking a professional like you to lead a team of Customer Care Specialists and Team Leads for customers of our Care Chemicals Division in the US and Canada. In this role, you will be responsible for continuous improvement, productivity, and efficiency to meet and exceed business objectives, while driving improved customer satisfaction. The Customer Support team is the face of our business to our customers, and partnerships among the other teams within and external to EM are critical to ensuring end to end accountability to improve our customer’s experience and drive growth of our division in North America. Qualifications - BASF recognizes institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent Formula for Success Leveraging your education and professional background in Supply Chain, Business, Logistics, Operations, or a related field and as a member of the Supply Chain, Regulatory and Quality Lead Team, you will be responsible to lead the Customer Support Team’s day to day operational responsibilities, including managing a diverse and empowered team driving strategic initiatives, continuous improvement, and ensuring compliance. As a trusted advisor, you will identify and prioritize issues and opportunities, as well as develop and execute action plans, designed to champion continuous improvement and improve overall performance. Your leadership will be valuable in mentoring and growing our Customer Support team through coaching and professional development and managing processes/training and workflows to optimize customer experience and operational efficiency. Successfully engaging across the business, you will partner with leadership and other key stakeholders on operational initiatives to optimize the effectiveness and efficiency of BASF’s Customer Care service delivery. Your proficiency in Microsoft Office applications and expertise in Supply Chain technologies and/or systems (SAP) will be a valued asset as you provide guidance and advise to your team. Demonstrating your robust data analysis skills and advance knowledge of eCommerce tools, you will be able to provide better service to our customers. Leadership Expectations: As a leader at BASF, you will play a key role in creating value for the company through people. Our top candidate will be expected to enable greater personal success among our employees through quality people development, coaching, and performance management. Leaders at BASF are role models to help employees develop the competencies needed to implement BASF's strategy. Our expectation is that leaders will coach and develop team members to reach their full potential, and support relevant development assignments, opportunities and moves while motivating and challenging employees to drive high performance. Our leaders must be committed to "hiring the best" internally and externally at the same time they are creating an inclusive environment which embraces and derives value from diversity. Finally, a leader at BASF must establish and support our safety culture in which all accidents are preventable. Create Your Own Chemistry: What We Offer You Adding value to our customers begins with adding value to you. You@BASF is the suite of benefits, perks, programs and unique opportunities we offer to support you—the whole you—in all stages of your life and career. With you@BASF, you create your own chemistry. The total rewards that you receive as a BASF employee go way beyond a paycheck. From competitive health and insurance plans, to robust retirement benefits that include company-matching contributions, to making sure you never stop learning, we believe investing in you is investing in our success. Working for a large, global organization, you’ll have a chance to grow professionally and personally, expand your network and build a rewarding and dynamic career. BASF provides interesting and challenging learning and development opportunities to help you make the most of your talents and your job. Basf Florham Park NJ

Mobile Phone Technical Support - Florham Park, NJ

Expired Job

Kelly Services