Mobile Health Support Specialist

University Of Washington Seattle , WA 98113

Posted 3 weeks ago

As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, please visit our website, click here.

As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem solving skills and dedication to build stronger minds and a healthier world.

UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits and natural beauty. All of which has allowed the UW to be nationally recognized as a "Great College to Work For" for four consecutive years.

The Department of Psychiatry and Behavioral Sciences within the UW School of Medicine is the third largest clinical department within the School of Medicine with 285 full-time faculty members, 280 clinical faculty members, and over 200 staff. Department faculty provide clinical services in 5 hospitals, 14 primary care locations, and several outpatient sites in addition to telepsychiatry consultations to more than 150 clinics in Washington and beyond.

As the only academic psychiatry department serving the five state WWAMI region (Washington, Wyoming, Alaska, Montana, Idaho), the Department's highly competitive residency training program is largely responsible for developing the mental health workforce in the Pacific Northwest. The Department's robust research portfolio totals $35 million in grants and contracts per year for projects ranging from clinical neurosciences to treatment development to health policy and population health. The Department is recognized as an international leader in developing, testing, and implementing Collaborative Care, an integrated care model increasingly seen as a solution for population-based mental health care. Other areas of excellence include Addictions, Autism, High Risk Youth, Neurosciences, and Trauma, and the Department is developing innovative new programs in Technology and Mental Health, Global Mental Health, Maternal and Child Mental Health, and Targeted Intervention Development.

The Mobile Health (mHealth) for Mental Health Program ( at the University of Washington in Seattle currently has an outstanding opportunity for a Mobile Mental Health Support Specialist. The program is affiliated with UW's Behavioral Research in Technology and Engineering (BRITE) Center within the Department of Psychiatry and Behavioral Sciences.

The Mobile Health Support Specialist/Research Coordinator will dedicate approximately half of their time (50%) serving as an mHealth practice facilitator interacting with clients with serious mental illness and frontline clinical staff at community mental health centers as part of a statewide mHealth implementation initiative. Client and clinician-facing activities will be supervised by a psychologist licensed in the State of Washington. They will dedicate the remaining 50% to coordination and management of research activities. They will be responsible for direct research activities (e.g., data collection, participant screening and interviews, data management) and research support activities (e.g., preparation of IRB protocols, managing project finances). They will drive recruitment, assessment, and logistical management of several NIH-funded studies using custom smartphone software to assess and treat serious mental illnesses.

Employee will be expected to use independent judgement in dealing with external organizations, clients with serious mental illness and clinical staff at community mental health centers, as well as internal faculty and staff, and to work independently to follow and resolve issues with complex research protocols. The position will enable the successful execution of several R01 NIH funded research studies. The University will be represented as a leader in research for severe mental to those who participate in the study or learn about the study through dissemination efforts.


Research: 40%

Responsible for overseeing and conducting community-based recruitment of participants with severe mental illness.

Works directly with participants to trouble-shoot technical issues, arrange in-person meetings, and provide technical support when needed.

Manages participant tracking throughout the study.

Ensures the protection of human subjects at study sites

Troubleshoots research protocols and techniques as needed

Manages recruitment of study participants through traditional methods and web-based ads (Facebook, Google Ads)

Designs and performs all activities related to the project using sophisticated research and data management techniques

Researches literature and consults with other investigators within and outside of the institution to identify and resolve complex issues or problems

Assesses feasibility of proposed research investigations and prepare analyses of project costs (salaries, equipment, travel, patient reimbursement, medical or laboratory fees, participating satellite expenses, administration and overhead, etc.)

In collaboration with the PI, prepares relevant portions of grant applications, ensuring compliance of submission with sponsor requirements.

Administration/Management: 40%

Coordination of a recently awarded National Institute of Mental Health project focusing on testing using technology to better understand schizophrenia.

Meticulously tracks and coordinates project progress by maintaining assessment schedules and project time lines

Routinely keeps Research Manager informed of project status and potential problem areas

Assures deadlines are met, notifies all project partners of impending deadlines to assure compliance

Serves as the primary liaison with partner mental health centers and study sites.

May supervise study staff located at partnering mental health centers within Seattle

Establishes and coordinates research procedures in adherence to protocol requirements

Assures that all Federal and funding agency guidelines and requirements are met

Oversees preparation of PI documents, presentations, and external correspondence.

Coordinates logistics of meetings. Communicates with the Research Manager, Center Investigators as well as study sites and decentralized project staff as needed.

Provides ongoing facilitation, consultation and technical assistance to on-site and decentralized project staff as requested or needed

Assists in preparation of findings for grant proposals, reports, publications and other research projects.

Dissemination/Communication: 10%

Organizes and facilitates in-person and webinar-based conferences

Systematically tracks funding opportunities, publications, and other developments relevant to the PI and Center

Assists in preparing literature reviews for proposals, peer-reviewed publications and other projects as needed

Prepare dissemination materials for the Center's efforts including print, email listservs, online website, and online and mobile social media (e.g., Facebook, Twitter, LinkedIn, Medical Mingle)

Works with the PI and Center Investigators to ensure information disseminated to scientists, technologists, providers and the public is current, appropriate, and accurate.

Staff Supervision: 5%

Trains and evaluates staff and student assistants to meet changing department needs

Ensures staff meet the protection of human subjects in practice (correspondence, storage of research materials, data collection, etc.)

Other: 5%

Travel within Seattle and the state of Washington is required

Minimum Requirements:

Master's Degree in Social Work and one or less years minimum work experience

Desired Requirements:

Experience working with digital health studies and/or people diagnosed with severe mental illness is desired, but not necessarily required.

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Mobile Health Support Specialist

University Of Washington