Tapjoy Santa Barbara , CA 93101
Join the Mobile Future with Tapjoy
Tapjoy is a creative workplace, comprised of people with different backgrounds, cultures, skill sets, and global perspectives. With offices all over the globe, Tapjoy provides mobile engagement and monetization services for leading advertisers and app developers. Advertisers rely on Tapjoy's diverse suite of rewarded Interplay ads including video and rich media to impact performance. Developers utilize our technology and mobile expertise to acquire and monetize users. The Tapjoy SDK is currently embedded in over 20,000 mobile apps, reaching 620 million monthly active users. Additionally, Tapjoy works with Fortune 500 brands and the Top 200 grossing app developers.
Here at Tapjoy, we promote a Joyful, Engaged, Trustworthy, and Innovative workplace with our company core values, and regularly celebrate and recognize the people who embody our values. Tapjoy believes its people are its greatest investments and we take extra care to support your time inside and outside of work with a multitude of benefits. In order to maintain what makes us so special here, we are committed to continued education and involvement in our community to protect and expand our one-of-a-kind workplace.
Position Title: Mobile Growth Strategist - Performance Sales
Tapjoy's mission is to help freemium mobile app publishers maximize their revenue. Tapjoy's personalized monetization platform for mobile apps uses market leading data science and predictive analytics to drive deeper engagement and optimized revenue from every user. Tapjoy's SDK is embedded in more than 270,000 apps globally, and its global reach is currently more than 500MM monthly active users. Tapjoy is backed by top-tier investors, including J.P. Morgan Asset Management, Rho Ventures, North Bridge Venture Partners, InterWest Partners and D.E. Shaw Ventures. Headquartered in San Francisco, the company also has offices in New York, Los Angeles, Chicago, Santa Barbara, Atlanta, Boston, London, Beijing, Shanghai, Seoul and Tokyo. For more information, please visit www.tapjoy.com.
Tapjoy is looking for an experienced Inside Sales Representative. The Inside Sales Representative will work cooperatively with outside sales and other members of the distribution team to grow existing customers, create new customers and meet or exceed monthly sales quotas at the appropriate gross margin while increasing customer satisfaction. Essential duties and responsibilities may include, but are not limited to:
Continually prospect for new clients via cold calling, emails and networking
Manage prospecting timelines, deadlines, and proactively execute on follow-up
Generate new and repeat sales by providing product and technical information in a timely manner
Determine customer requirements and expectations in order to recommend specific products and solutions
Recommend alternate products based on cost, availability or specifications
Proactively recommend items needed by customers to increase customer satisfaction and improve transaction profitability
Increase sales and average order size by means of cross-selling, up-selling, add-on sales and offering promotional sale items
Educate customers about terminology, features and benefits of products in order to improve product related sales and customer satisfaction
Contact customers following sales to ensure ongoing customer satisfaction and resolve any complaint
Setup and maintain customer files
Maintain proficiency in using personal computer, data entry terminal and other common office equipment and software
Ad hoc projects depending on needs of sales team
Tapjoy is a one-of-a-kind workplace, comprised of people with different backgrounds, cultures, skill sets and global perspectives. In order to maintain what makes us so special here, we support work-life balance both inside and outside the office in many ways.
If you want to learn about building an amazing team with industry-leading technology, you want to surround yourself with brilliant, passionate entrepreneurial teammates at Tapjoy.
Tapjoy is an equal opportunity employer. We believe that diversity and inclusion lead to stronger, more innovative teams and better business results; we want to draw from the broadest talent pool possible and encourage qualified applicants. Tapjoy does not discriminate on the basis of sex, race, ethnicity, color, age, sexual orientation, gender (including identity and expression), disability (mental or physical), religion, national origin, citizenship, marital status, military or veteran status, or any other protected classification protected by applicable law; we will provide reasonable accommodations for qualified individuals with disabilities, and pursuant to applicable fair chance ordinances, we will consider for employment qualified applicants with arrest and conviction records.
For more information, please visit www.tapjoy.com.