Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Mobile Associate - Retail Sales^

Expired Job

T-Mobile Greensburg , PA 15601

Posted 7 days ago

Job Description:

Mobile Associate (MA) work as part of a Retail Team of Experts to bring the T-Mobile brand to life. They live and breathe T-Mobile! They're brand ambassadors who create energy and excitement around our products and services. They are obsessed with the connected world and thrive in a fast-paced environment, where technology innovations, customer needs and the Retail experience are continuously evolving. They immerse themselves in meaningful connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new experts are working with their team and proactively building skills and competencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.

Responsibilities

Builds proficiency related to serving and selling to our customers, while providing a best in class customer experience and building loyalty by:

  • Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.

  • Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.

  • Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices.

  • Guide your customers through their purchasing experience thoughtful questions, informative answers and sharing your expertise.

  • Approaching service and sales needs with patience, honesty and empathy.

Becomes skilled with and consistently leverages digital tools in interactions and onboarding to actively demonstrate: How our ever expanding-coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network!

  • Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.

  • How we're redefining how wireless is done, down to device and account inspection, review and troubleshooting.

Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.

Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.

Builds relationships with and partners with T-Mobile employees across channels, including business and customer service to:

  • Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.

  • Successfully identify and handoff small business leads.

Qualifications

  • Passionate customer advocate with the desire to be yourself when connecting and having fun with our customers.

  • Desire to be a part of the game-changing T-Mobile store team.

  • Competitive drive and confidence to succeed in a fast-paced sales environment.

  • Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues.

  • Effective at balancing customer experience and performance goals.

Minimum Qualifications

  • 6 months of customer service and/or sales experience, Retail environment preferred

  • At least 18 years of age

  • Legally authorized to work in the United States

  • High School Diploma or GED

  • Work varied shifts, seven days per week, which may include evenings, weekends, and holidays

  • Written and verbal communication skills

  • Tech savvy

  • Demonstrated creative problem solving

See if you are a match!

See how well your resume matches up to this job - upload your resume now.

resumetriaasssdfel.jp… Change Resume
Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
NRG Retail Sales Associate ...

2020 Companies

Posted Today

VIEW JOBS 8/14/2018 12:00:00 AM 2018-11-12T00:00 Overview Immediate full time (FT) retail sales positions for fun and energetic personalities willing to learn and sell a service that sells itself! ABOUT THE JOB The Retail Sales Representative is responsible for direct consumer engagement of NRG services at retailers in your community. In partnership with NRG, 2020 will train you to uncover consumer needs and overcome objections with a client-focused approach. 2020 trains its teams to be flexible, engaging, and adept at solving problems and to succeed in any environment. CAREER OPPORTUNITY With 2020's rapid growth comes an exciting career path and professional development opportunities. We represent companies throughout the US across multiple industries affording unlimited growth. 2020 trains its teams to succeed in any environment, and equips them with the best technology and training to be flexible, engaging, and adept at solving problems. The Sales Rep not only offers professional development but a career path that starts here, and progresses to Supervisor, District/Market Manager and Regional Manager supported by a leadership training program for those that qualify. Your course is limitless! ABOUT NRG NRG is the leading integrated power company in the US, built on the strength of the nation's largest and most diverse competitive platform. A Fortune 200 company, NRG creates value through best in class operations, reliable and efficient electric generation, and a retail platform serving residential and commercial businesses. ABOUT 2020 COMPANIES For nearly 25 years, 2020 Companies has been the premier outsourced sales and marketing agency in the US, launching and advocating new products and brands, penetrating new consumer segments, and executing sales and marketing strategies. WHAT'S IN IT FOR YOU? * Great Weekly Pay * Paid Training * Apparel and Equipment Provided * Flexible Schedules * Current Sales Reps Earn an Average of $900 a month in commission CLICK TO APPLY NOW FOR INSTANT CONSIDERATION Duties and Responsibilities * Sell products and services in a retail store, kiosk, and/or event environments * Maintain professional interaction with both customers and fellow employees * Meet or exceed personal sales goals on a monthly basis * Courteously welcome customers and offer assistance * Direct customers by escorting them to displays; assess needs and suggests products to fit those needs * Advise customers by providing information on products and services * Help customers make selections by building customer confidence * Accurately document and report sales * Contribute to team effort by accomplishing related results as needed * Responsible for accurately tracking and communicating all activity to Retail Operations * Ensure work station/kiosk is clean, well-organized, functional and presentable at all times * Responsible for submitting all paperwork completely and accurately Performance Measurements: * Regular and prompt attendance * Meet established monthly/weekly sales quota/goals * Customer/client satisfaction based on rejection percentage and substantiated complaints Qualifications: * High school diploma or equivalent required; Business degree preferred * Six (6) months prior sales, retail, telecom or marketing experience * Demonstrated knowledge of products and services * Excellent communications, presentation, interpersonal and problem-solving skills * Impeccable integrity and commitment to customer satisfaction * Ability to multi-task in a fast-paced, team environment * Ability to work flexible weekends including evenings, weekends and holidays * Ability to maintain customer confidentiality 2020 Companies Greensburg PA

Mobile Associate - Retail Sales^

Expired Job

T-Mobile