Mngr, Mentorship/Student Exp.

Posting Summary

Logo Posting Number STA00506PO24 Job Family Student Enrichment Job Function Student Experience USC Market Title Student Experience Coordinator Link to USC Market Title https://uscjobs.sc.edu/titles/145908 Job Level P4 - Professional Business Title (Internal Title) Mngr, Mentorship/Student Exp. Campus Columbia Work County Richland College/Division Division of Student Affairs and Academic Support Department SAAS Career Center State Pay Band 6 Approved Starting Salary $54,165 Advertised Salary Range $54,165- $65,000 Location of Vacancy Part/Full Time Full Time Hours per Week 37.5 Work Schedule

Standard working schedule: 8:30am - 5:00pm

Must be willing to work a flexible schedule to meet the needs of the department.

Basis 12 months Job Search Category Student Services

About USC

About University of South Carolina

From the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor's degrees through a combination of in-person, online or blended learning. All of our system institutions place strong emphasis on service - helping to build healthier, more educated communities in South Carolina and beyond.

Inclusive Excellence Statement

At the University of South Carolina, we strive to cultivate an inclusive environment that is open, welcoming, and supportive of individuals of all backgrounds. We recognize diversity in our workforce is essential to providing academic excellence and critical to our sustainability. The University is committed to eliminating barriers created by institutional discrimination through accountability and continuous process improvement. We celebrate the diverse voices, perspectives, and experiences of our employees.

Benefits for FTE Positions

The University of South Carolina (USC), through the State of SC and Public Employee Benefit Authority (PEBA), offers employees a valuable benefits package, including health and life insurance, generous paid leave and retirement programs. To learn more about USC benefits, access the About Benefits section on the Applicant Portal at uscjobs.sc.edu.

Position Description

Advertised Job Summary

Manager of Mentorship and Student Experience

• Are you passionate about connecting students with opportunities to enhance their experience and offer career exploration?
• Do you enjoy meeting new people and learning about new industries?
• Are you a dynamic, highly motivated team player with a positive attitude?

The Manager of Mentorship and Student Experience oversee the operation and expansion of mentoring/networking platform for students, alumni, and employers. Consult and collaborate with campus partners to create programs and groups for affinity groups and academic areas including managing a mentoring program. Develop policies and procedures and award professional development funding to students in need. Manage job shadowing program to allow students to learn about potential industries and occupations.

Day to Day for this position:

• Implement and coordinate a University-wide mentorship program for career exploration

• Serve as a liaison between students and mentors: onboard users, approve positions for participation, and provide guidance and support to students and employers.

• Identify employers to host students

• Manage marketing and logistics with employers and assist employers in designing shadowing programs, externships, and internships etc.

Perks

• Competitive salary + some of the BEST benefits you can find!
• 15 paid vacation days
• 15 paid sick days
• 13 paid holidays (including an extended December holiday)
• An engaging and collaborative environment.

Minimum Qualifications

Bachelor's degree and 4 years related experience, or equivalent.

Required to travel and work occasional evenings.

Preferred Qualifications

Master's degree in student services or related field and 2 year related experience.

Experience with college student advising, project management, relationship management, and experiential learning.

Knowledge/Skills/Abilities

Ability to function in a fast-paced, team-oriented environment. Strong communication and excellent interpersonal skills. Demonstrated ability to interact with students, employers, faculty, alumni, and other constituents.

Job Duties

Job Duty

MENTORSHIP PROGRAM ADMINISTRATION:

• Programing: Implement, and coordinate a value-added University-wide Mentorship program to focus on student connections with alumni, employers, and practitioners for career exploration and enhancement.

• Partnership: Promote services, consult, and collaborate with campus partners to increase and engage users. Consulting with campus partners about how to best engage with our services and meet their diverse needs while collaborating with existing partners.

• On-boarding and Training: Create and provide guidelines on participation in the program, including risk management policies to ensure the protection of students, faculty, staff, and alumni. Develop resources to enhance communication between students and mentors. Onboard program and group administrators.

• Performance Management and Reflection: Develop and implement a performance appraisal framework for students and mentors. Monitor interactions and intervene as necessary to concerns or issues. Facilitate evaluations of interactions on a semester basis.

Essential Function Yes Percentage of Time 40 Job Duty

JOB EXPLORATION AND SHADOWING ADMINISTRATION:

• Identify employers to host students from diverse industries.

• Manage all logistics, including marketing to students and employers, matching, communication, and safety measurements.

• Establish relationships with recruiters and employers; assist them with designing and implementing strategies for developing shadowing programs, externships, internships and co-ops, etc.

• Evaluate and approve positions for participation in the programs based on the quality of the learning experience available to students.

• Consult with potential employers/recruiters on the development of programs and positions, as well as strategies for outreach and engagement.

• Provide guidance and support resources, as appropriate, to employers and recruiters

Essential Function Yes Percentage of Time 20 Job Duty

PROFESSIONAL DEVELOPMENT INITIATIVE:

• Manage internship, co-operative education, and other high-impact experiential learning programming, such as micro-internships and micro-credentialing for the University of South Carolina.

• Develop collaborative, sustainable projects with campus partners related to experiential education.

• Manage the William L. Richter Internship Scholarship Program to support student internships at non-profit organizations.

• Explore potential professional development opportunities for students, building a strategy and plan to expand student access and support of career experiences/engagements.

Essential Function Yes Percentage of Time 15 Job Duty

ASSESSMENT & EVALUATION:

• Collect and analyze data to assess the effectiveness and impact of the student experiences.

• Prepare reports for University leadership on outcomes.

• Stay abreast of current research related to student employment and experiential learning; benchmark and adapt leading practices from other universities and institutions.

Essential Function Yes Percentage of Time 15 Job Duty

Supervision:

• Provide ongoing supervision for a graduate assistant for mentorship and student experience within the Career Center.

• Provide training and development opportunities to all staff members within their area of supervision

• Provide coaching and feedback to team

Essential Function Yes Percentage of Time 10

Position Attributes

Employees in Safety-Sensitive or Security-Sensitive positions will be subject to pre-employment and post-employment drug testing in accordance with University policy HR 1.95 Drug and Alcohol Testing.

Safety Sensitive or Security Sensitive No Hazardous weather category Non-Essential

Posting Detail Information

Number of Vacancies 1 Desired Start Date 08/01/2024 Job Open Date 06/24/2024 Job Close Date 08/08/2024 Open Until Filled No Special Instructions to Applicant

Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email.

We are only accepting applications submitted by August 8, 2024.

The University of South Carolina offers a valuable benefits package including but not limited to:

• Health and Life Insurance

• Retirement Programs

• Paid Tuition

• Dependent Scholarships

• Annual Leave

• Sick Leave

• 13 Paid Holidays (including an extended December holiday)

• Paid Parental Leave

• Professional Development Opportunities

Click here to learn more about why you should work at USC.

Quicklink for Posting https://uscjobs.sc.edu/postings/170354 EEO Statement

The University of South Carolina does not discriminate in educational or employment opportunities or decisions for qualified persons on the basis of age, ancestry, citizenship status, color, disability, ethnicity, familial status, gender (including transgender), gender identity or expression, genetic information, HIV/AIDs status, military status, national origin, pregnancy (false pregnancy, termination of pregnancy, childbirth, recovery therefrom or related medical conditions, breastfeeding), race, religion (including religious dress and grooming practices), sex, sexual orientation, veteran status, or any other bases under federal, state, local law, or regulations.

Supplemental Questions

Required fields are indicated with an asterisk (*).

• Do you have at least a Bachelor's Degree and 4 years related experience, or equivalent?

• Yes

• No

• Do you understand that you will be required to travel and work occasional evenings?

• Yes

• No

Applicant Documents

Required Documents

• Cover Letter

• Resume

• List of References and Contact Information

Optional Documents