Manager in Training
Store Director/Operations Director
To direct and control the operation of the Assigned Training Department. Supervises department personnel and may be responsible for ordering merchandise. Ensures customer service and product quality, freshness and selection. Departments often rotate on a weekly, monthly, or quarterly basis, depending upon store needs.
Job Responsibilities and Accountabilities
Maintains and encourages an atmosphere of fast, friendly, courteous customer service. Handles customer relations. Oversees and assists with assigned department duties will match the department needs
Satisfies departmental projected sales, gross margin and cost objectives. Creates effective promotional and seasonal displays. Prevents shrink and controls expenses. Checks competitors on a weekly basis for comparisons on prices, product variety and merchandising procedures.
Orders, checks, receive and controls inventory to ensure adequate product quantity, quality and freshness. Stocks and rotates product. Ensures trim specifications are followed and proper temperatures are maintained in all phases of fresh preparation, display and storage.
Follows retail labeling laws and company policy on code dating. Inspects cases daily for substandard and outdated product. Follows company policy in handling re-worked and reduced-to-clear items. Prevents sale of out-dated product.
Ensures proper merchandising of product by understanding schematics, merchandising of advertised and Bonus Buy items, proper signing procedures, analyzing cutting tests and meeting demand.
Ensures cleanliness and sanitation of work area, equipment, cutting room and retail cases according to company policy and state regulations. Responsible for the eye-appeal of the department.
Maintains a safe and secure work environment. Ensures compliance with back door security policies.
Responsible for performing all job duties and responsibilities with honesty and integrity.
Other necessary and required duties.
Supervises, motivates, directs, trains and participates in the hiring of personnel. Monitors employee performance and recommends personnel action such as hiring, firing, layoff and disciplinary action. Schedules personnel to ensure adequate coverage and service level.
Relevant Experience, Education, Certification, Knowledge, Skills and Abilities
Requires certification in food safety within 90 days. For Fresh Departments
A Bachelor's Degree or actively enrolled
Requires strong communication skills, good leadership and interpersonal skills, the proven ability to manage people, and the ability to maintain composure in dealing with customers and co-workers.
Requires knowledge of interviewing techniques, and the analytical ability to handle administrative details such as planning orders, sales projections, scheduling, supervising and making hiring decisions.
Requires a good understanding of overall company practices/policies and procedures gained through previous experience. Requires the ability to judge and react to business activity
Most work is performed in a temperature-controlled office/retail store environment.
Incumbent may sit for long periods of time at desk or computer terminal.
Incumbent may use calculators, keyboards, telephone, and other office equipment in the course of normal workday.
Stooping, bending, twisting, and reaching may be required in completion of job duties.
Position may require travel.
The above statements are intended to describe the general nature of the work performed by the employees assigned to this job. All employees must comply with Company policy and applicable laws. The responsibilities, duties and skills required of personnel so classified may vary within each depart