Mirror Lead | Contract - Valley Fair, San Jose

Lululemon Athletica Inc San Jose , CA 95111

Posted 2 months ago

The MIRROR Lead is the superuser of MIRROR at our store. They are the go-to person for guests to understand the benefits of The MIRROR. The MIRROR lead not only sells but is also a passionate MIRROR champion to create excitement for guests, our collective, and teammates. The MIRROR lead partners closely with Leadership teams to provide actionable feedback and is excited to test and pilot new ideas or tactics. MIRROR lead is front and center to driving engagement, sales and excitement with guests in-store and post-visit.

What you'll do:

  • Sell lululemon guests and potential MIRROR Members on the product and brand

  • Build local community relationships to product test, drive awareness and sales of The Mirror at lululemon

  • Drive local traffic into the store through private appointments, community events, etc

  • Engage in sales conversations with guests in-store (or via virtual demos) to drive purchases, build awareness and acquire new MIRROR Members

  • Analyze the business and take necessary action to drive sales; able to speak to business metrics/trends

  • Collaborate and work with lululemon and MIRROR leadership team to develop new store strategies and tactics to drive business results

Required Skills & Experience

  • A proven self-starter, you're motivated by building something new

  • You have an inner drive to connect with people and can use creative ways to do so

  • You're not easily discouraged by challenges

  • You're an active listener and can create conversation based upon what you learn

  • At least 2-3 years of experience working in a customer-facing role

  • You have strong problem-solving skills

  • Can be agile and adjust in an ever-changing, fast-paced environment

  • Proven ability to build relationships with and support other team members

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Mirror Lead | Contract - Valley Fair, San Jose

Lululemon Athletica Inc