Wagner International LLC Pueblo , CO 81001
Posted 2 weeks ago
Would you like to be part of a focused, dedicated team? Do you want to work and grow with other motivated, ambitious people?
Wagner Equipment Co. offers challenging career opportunities, extensive training and employee development along with an opportunity to grow your career and thrive under Wagner's reputation for excellence. We offer excellent benefits and supply you with the tools you need to maximize your potential and grow within Wagner.
Benefits include:
Medical, dental, and vision insurance
Life and AD&D Insurance
Retirement Plans
Tuition Reimbursement
Employee Assistance Program (EAP)
CEFCU- Citizens Equity First Credit Union
This Mining Technology Products Specialist is responsible for selling and supporting mining technology products in cooperation with our Earthmoving Machine Sales Representatives in a manner that reflects the company's vision of working as "One Professional Team." This specialist is the technical and application expert for the full line of mining technology products offered by Wagner Equipment Co. (WECo). This role Ensures customers receive the full benefit from their mining technology investment by performing support contract work at the mine site, creating quotes, completing sales calls, providing formal and informal training, installing software and firmware updates, taking internal and external support calls, acting as the liaison between the dealership and manufacture regarding product problems, and troubleshooting system issues. While the position is not primarily responsible for new system installs there will be times when this position will be expected to perform or assist in these duties. Our desire is to have this position spend around 20% of their time on sales activities and 80% on support.
Pay Rate: $74,662.60 - $102,661.39 Annually
Pay rate is dependent upon education & experience.
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Writes Tech Solutions quotes that will be used to create sales orders and rental contracts
Maintains supply of needed technical and marketing literature
Tracks and reports product problems to management and manufacturers
Tracks all provided data required for billing of support contracts (CAT and Wagner)
Keeps the manager informed of all sales opportunities as well as competitive activity, lost sales, and making recommendations on merchandising programs
For large installation projects, serves as the project manager assuring milestones are met and that the customer receives regular communication
Maintains company standard regarding p-card reporting and record keeping
Assists Sales and Marketing departments in setting objectives, and developing marketing programs to meet WECo.'s goals for Technology Product volumes and profits
Provides/facilitates support and training of Wagner Sales personnel and external customers as the company technical expert on hardware, software, and applications
Develops a good working relationship with customers' operating personnel and provides training and refresher courses as required
Maintains outstanding One Professional Team relationships with WECo. Sales and Service Department personnel
Sells Technology Products as factory-installed options and as an aftermarket solution
Sells repairs, support contracts, and warranties for technology products
Assists the salesmen in preparing and presenting quotations, closing sales, leases, and rentals at acceptable gross-profit levels as determined by the Manager
Applies a working knowledge of GPS systems
Applies an understanding of survey practices and procedures
Applies a working knowledge of routers, firewalls, VLANS, switches, windows server, data bases, multiple operating systems (Windows, Linux, Onx)
Serves as the technical expert for the installation, troubleshooting, repair, and use of these systems
Serves as the application software expert and helps assure that the customer is receiving full benefit from their investment
Evaluates system performance (hardware, firmware, database, network, and software) and proposes changes as needed to optimize performance
Assists service managers in making customer, dealer, and manufacturer policy settlement decisions
Acts as technical contact for external and internal customers (phone and walk-in)
Facilitates internal and customer acceptance of these products by being a reliable source of information on these products
Acts self-sufficiently in finding technical information from a variety of sources
Provides support and coordinates demos to both internal and external customers
Troubleshoots and creates harnesses and cables
Effectively communicates complex technical issues to non-technical external and internal customers
Other duties as assigned by manager
Required Education and Experience:
Additional Eligibility Requirements:
Must be able to acquire MSHA and OSHA certification for working at mine sites
Valid Driver's License and driving record that meets company standards
Physical Demands & Competencies:
Standing, walking, talking, sitting, use of hands & hearing
Squatting/Kneeling
Ability to ascend/descend ladders, stairs, etc.
Medium work that includes lifting and/or moving objects up to 32 pounds or more
Data Entry, telephone, reading/writing, reasoning, organizational, communication & math skills
Safety & Product Knowledge
Knowledge of full line of technology products
Ability to work well under pressure
Ability to work independently and with minimal supervision
Basic knowledge of Microsoft Word and Excel
Intermediate knowledge of Microsoft PowerPoint
Intermediate knowledge of ET/SIS/SIS Web/STW
Travel Requirements:
Work Environment:
Noise: Moderate
Indoors and Outdoors
Must be willing to work in varying types of weather
Other Duties:
Job Offers are contingent upon all required pre-employment screenings which may include but are not limited to background checks, drug/alcohol testing, fit for duty testing, and any other job-related tests/screenings.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently.
Wagner Equipment Co. is an EEO/AA/Veterans/Disabled employer.
Wagner International LLC