Milne Library Evening & Weekend Supervisor - Suny Oneonta

Job Description:

The James M. Milne Library invites applications for the position of Milne Library Evening & Weekend Supervisor. A key library leadership role, reporting to the Head of Library Public Services, the Evening and Weekend Supervisor schedules, trains, and supervises night and weekend staff and in other significant ways is integral to maintaining the good order and operations of the library.

Milne Library employs 23 full-time staff members, and our goal is to support learning and scholarship through the collection, curation, preservation and sharing of knowledge. The James M. Milne Library provides inviting, comfortable spaces for discovery, intellectual growth and exchange, and cultural enrichment. To learn more about the University and the library, please visit http://suny.oneonta.edu and https://suny.oneonta.edu/milne-library.

The Milne Library Evening & Weekend Supervisor provides service at assigned library locations, checks in/out library material, and responds to inquiries in person, over the phone, and online. The Milne Library Evening & Weekend Supervisor also assists with retrieval and shelving of library materials and stacks maintenance. This position assists with supervising student employees and acts as a liaison between the evening/weekend staff and the daytime staff as well as with facilities and University Police Department to ensure safe spaces for library guests.

Term: 10 months

Schedule: Sunday through Thursday, 4:15 p.m. to 12:15 a.m., which is subject to change. Additional hours, as required, to provide emergency shift coverage.

Duties include but are not limited to:

• Communicate effectively with library users, campus and external personnel.

• Assist in overseeing operations in assigned areas, including service desk coverage, staff and student supervision and respond to patron inquiries.

• Assist with Circulation Services, including circulation of library materials, processing of resource sharing, and reserve requests, including assigning requests to appropriate queues and responding to questions about request status.

• Knowledge of library policies.

• Maintain appropriate statistics using library services platform (LSP), gate counts, and other methods and meet benchmarks for areas.

• Retrieve and prepare material for delivery.

• Demonstrate knowledge of resource sharing policies and ability to use specialized software such as Alma, ILLiad, course management system, and scanning software and tools.

• Respond to queries about library services and provide basic reference support at service desk, on phone, and online.

• Assist patrons at the public computers.

• Participate in and facilitate stacks maintenance.

• Address patron, security, and emergency issues/situations/problems that occur during scheduled hours.

• Maintain technical competency and skills through professional development opportunities.

• Participate in department and University-wide committees, events and professional organizations.

• Perform other duties or projects as assigned as appropriate to rank and departmental mission.

Salary: $44,572. Information on SUNY's comprehensive benefits offerings can be found at https://www.suny.edu/benefits.

Requirements:

Minimum Qualifications:

• Bachelor's degree

• Customer service experience.

• Proficiency with Microsoft 365 products.

Preferred:

• Three (3) years of prior work experience.

• Experience supervising staff and/or student employees.

• Ability to work independently and as part of a team.

• Demonstrated facility with library technology, including library integrated management systems and discovery platforms, statistics and scheduling software tools, and office productivity software.

• Experience working with diverse populations

Additional Information:

SUNY Oneonta enrolls about 5,500 students who pursue bachelor's or master's degrees or certificates in one of 70-plus academic programs. Known as an exemplary residential campus that values inclusion, service and sustainability, SUNY Oneonta is a nurturing community where students grow intellectually, thrive socially, and live purposefully.

The university is located in the City of Oneonta, nestled in the northern foothills of the Catskill Mountains about a four-hour drive from New York City, Boston, and Philadelphia. With a population just shy of 14,000, Oneonta is one of the 20 Most Picturesque Small Towns in America, according to Microsoft News. The natural beauty of the region is breathtaking year-round. Each season offers outdoor activities such as hiking, biking, boating, swimming, and skiing. Employees give SUNY Oneonta high marks for work/life balance, management, and culture. The university's indeed.com rating is 4.4, with one recent review noting that the people are what make SUNY Oneonta so special.

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the NYS Office of Employee Relations at (518) 474-6988 or via email at info@oer.ny.gov.

SUNY Oneonta values a diverse university community. Please visit our website on diversity at: https://suny.oneonta.edu/diversity. Moreover, the University is an Equal Opportunity/Affirmative Action employer. Women, persons of color, persons with disabilities, and protected veterans are encouraged to apply. "At SUNY Oneonta, we believe that diversity is an asset and a source of strength that energizes our collective growth and innovation." - President Alberto Cardelle.

Application Instructions:

To apply online go to: http://oneonta.interviewexchange.com/candapply.jsp?JOBID=176869 Please upload a cover letter, resume, and contact information for three professional references (required).

For other employment and regional opportunities, please visit our website at: https://suny.oneonta.edu/about-oneonta/employment.