Milieu Supervisor

Position Summary:

The Milieu Supervisor is responsible to provide trauma-informed milieu leadership and mentorship in the treatment guidance plans through effective communication, organization, and planning of the daily operations of the program and assigned unit.

Primary responsibilities:

Strengths Based Trauma Informed Treatment Program

• Prepares assigned staff work schedules in a timely and proactive manner to ensure adequate staff and client ratios, maximization of the treatment processes, and emotional and physical safety of the clients.

• Assists in the planning and scheduling of trauma-informed daily treatment services such as ensuring transportation needs are met, scheduling of family time and contact, special events, functions, and approved program trips.

• Ensures that staff are performing their assigned duties and interacting with clients in a calm, therapeutic, and trauma-informed manner while reinforcing program and client related decisions.

• Contributes to the development of guidance plans and ensures adherence to guidance plans and provides mentoring and support to the assigned direct and indirect team members.

Program Documentation & Treatment Planning

• Coordinates and ensures that all shift related client and staff documentation is completed in a timely manner using the proper format and ensures all proper notifications are made to leadership, referral agents, and client's families.

• Assists in the development and establishment of program procedures and systems that contribute to efficient, safe, and effective delivery of treatment services to clients and their families.

• Initiates, identifies, and analyzes potential or current problems or risk factors on the program and generates alternative solutions

• Participates as a multi-disciplinary team member in developing and implementing client treatment plans and interventions.

Admissions & Service Delivery

• Ensures that new admissions are entering into a safe and welcoming environment and all admission milieu needs of the youth and family are met

• Monitors the delivery of treatment services to clients for proper follow-through within the program and to ensure family inclusion and communication

• Tracks the daily needs of youth related to clothing, dietary needs, court/treatment plan/referral source meetings, family time and contact

• Leads the assignment of Youth Care Professionals as youths' "primary" staff in working with youth to conduct youth check-ins, youth advocacy, and communicating the youth needs to the staff team

• Participates in the interview and selection of staff/team members

Staff Supervision & Leadership

• Ensures that new youth care professionals are mentored properly and completes all required shadowing responsibilities.

• Provides direct floor coverage during staff absences, emergencies and for on-call coverage, as needed, according to program guidelines.

• Provides on the job coaching, training, and mentoring to staff and leads them in the implementation of individualized responses and interventions, and trauma-informed youth interactions, for a calm, positive and therapeutic environment.

• Ensures staff timecards are accurately maintained and approved in a timely manner.

• Provides direct supervision of assigned staff and provide performance management for staff on an ongoing basis. Conduct formal and informal performance evaluations that are timely, constructive, strength-based, and include a development component.

• Works in collaboration with clinical supervisor, clinical director, and the Human Resources Department on disciplinary issues.

Schedule/Pay:

• Full-time; on-site opportunity

• Salary offers starting at $53k

Required Education and Licensure:

• Bachelor's degree required in social work, psychology or a clinical related field.

• Minimum of 3 years job related experience in adolescent counseling and/or residential treatment program experience required, plus 1-year supervisory experience required.

• Illinois employees must meet the Medicaid qualification for an MHP in addition to the above requirements.

• Valid driver's license required.

Physical Requirements:

• Must be able to lift up to 50 pounds unassisted and up to 100+ pounds with assistance

• Must be able to stand and walk for extended periods of time (2-4 hours)

• Must be able to walk, sit, stand, twist, bend, and stretch in a manner conducive to the execution of daily activities within the residential program

• Maybe required to assist staff in proper restraining of clients

Please apply today to be considered for this exciting opportunity to help youth in need!