Hancock Holding Company Houston , TX 77020
Responsible for the management, retention and expansion of existing business relationships, the development of new business and the servicing of a variety of commercial relationships. Grows revenue as directed by senior management by successfully prospecting for new business and retaining and expanding existing customer relationships.
Essential Duties and Responsibilities
Solicits new and prospective loan and deposit relationships for the Bank
Develops and executes a business development plan to achieve established goals and objectives. Implements a disciplined contact schedule to promote client satisfaction, retain existing clients, and attract long term profitable customer relationships and become the clients trusted financial partner through needs based solutions
Identifies cross-sell opportunities for each assigned relationship. Markets to assigned clients and prospects a broad range of financial products .
Build internal relationships with other departments such as Product Management, Treasury Management, and Credit Underwriting to enhance the overall banking relationship ensuring the customer's business objectives are met.
Proactively seeks knowledge and mentorship from more Senior Relationship Managers to develop a thorough understanding of bank products, services, credit standards, and bank pricing parameters, business development programs/automated systems
Partners with the Commercial Underwriter to assess the customer's credit risk and structure a credit solution that fits the customer's needs while remaining within acceptable risk guidelines.
Identifies client needs and works with customers to offer appropriate bank products and services.
Cultivates prospects independently through customer referrals, networking, and participation in professional organizations, social contacts and relationships built in the community.
Develops relationships with customers through calling and customer support activities.
Routinely monitors loan portfolio's credit quality status to ensure loans are current and conform to terms, quickly identifies and manages risks to minimize impact.
Analyzes customer credit status or obtains appropriate central underwriting approval and related documentation to ensure portfolio quality and yield are maintained.
Uses automated business development system to manage individual calling program, schedule appointments, develop customer profiles or cross-sales opportunities, follow-up with customers and book new business.
Keeps abreast of industry, competitor, financial market and other changes that may impact their portfolio or department.
Responsible for assembling financial information and coordinating the generation of complete loan packages for approval presentation
Other duties and special projects as assigned by Senior Management
Incumbent is required to comply with all applicable federal, state, and local banking and industry related laws and regulations including but not limited to the Bank Secrecy Act.
Education and Experience
Bachelor's Degree, major in Accounting or Finance preferred
1-3 years of relationship management experience selling banking products
Minimum Required Knowledge
Proficient in credit underwriting fundamentals and prior credit experience including financial analysis
Basic knowledge of commercial loan products & lending / compliance regulations
Essential Mental and Physical Requirements