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Functions as the chief Scrum Master for a release train to ensure execution and optimization across an Agile Release Train (ART) and to deliver value against a shared set of business objectives. Mentors, coaches and advises scrum masters that operate within the Release Trains where expected scope is generally less than $1-5M annually. Guides and facilitates software teams through development and delivery, and guides the transition and maturity of Marriott's SAFe implementation.
The RTE will also play a pivotal role at the program team level (Product Management, Product UX, Enterprise Architect, and Release Management) to ensure features are prioritized for the quarterly planning cycles. Assists the ART in communication and coordination with stakeholders and customers during feature definition and delivery. Drives the ART in resolving or reporting escalated issues involving risk, or dependency management that may be hindering the team's ability to deliver features.
Education and Experience
7 years' experience in information technology project management across diverse application areas and technologies with
Scrum and Kanban experience
Experience with scaling Lean/Agile practices that confirm candidate's understanding and ability to manage the unique opportunities and challenges associated with facilitating and continuously aligning a large development program.
4 years' experience in leading project teams and implementing enterprise application packages in distributed environments
Undergraduate degree, equivalent experience, or certification
Project Management Certification, Certified ScrumMaster, Certified Product Owner, or Certified Scrum Professional with active experience in serving in this capacity
Experience working in highly-complex and fast-paced environments
5 years Agile Team Participation
3 years Agile Coaching Experience
Atlassian (JIRA/Confluence) experience
Ability to speak in front of large audiences and facilitate large, multi-day ceremonies
Demonstrated record of managing internal, external and offshore projects from inception to successful implementation
Solid understanding of current technologies with the ability to develop and deliver projects using leading edge technologies
Ability to champion and ensure accurate and timely estimation to help track metrics including but not limited to capacity, velocity and burndown
Skilled in conceptualizing creative solutions, documenting them, and presenting/selling them to senior management
Excellent oral and written communication skills
Extremely high level of analytical ability to measure the velocity, capacity, and value of teams' contributions.
Very high level of interpersonal skills to work effectively with others, motivate employees, and elicit work output in a team environment
CORE WORK ACTIVITIES
Responsible for steering contributors through all the necessary ART ceremonies including program increment planning, demos, reviews.
Drives the ART to continuously improve through the facilitation of ART Retrospectives quarterly, or more often as needed, to improve backlog management, release train reviews, sprint reviews, or release train coordination and higher-level functions.
Facilitates the work of agile teams within the ART, including ScrumMasters on a sprint-by-sprint basis
Identifies resource gaps across the teams and ART and makes recommendations to portfolio leaders
Functions as escalation to agile teams to resolve issues
Maintains agile tools and dashboards to track stories, defects, and progress toward commitments
Managing Program Increments, Projects and Policies
Serves as liaison with discipline partners, IT Plan and IT Delivery teams to drive delivery of feature commitments within the ART and dependencies that intersect with enterprise initiatives.
Provides inputs to cost estimates for a feature or project to determine whether the feature or project is justified
Identifies, documents and schedules program increment deliverables, milestones, and required tasks that support a feature or project
Directs and coordinates activities of ScrumMasters to monitor feature(s) and project(s) so that they progress on schedule and within budget
Establishes standards and procedures for sprint, feature, and project reporting and documentation
Reviews status reports prepared by project personnel and modifies commitments and plans as required
Informs the appropriate team members of feature or project status and related issues and impediments and escalates appropriately
Interfaces with vendor(s) for programs under direct control
Provides inputs to value stream roadmaps and business case validation
Adaptability Maintains performance level under pressure or when experiencing changes or challenges in the workplace.
Communication Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.
Problem solving and Decision Making
Strategy Execution Ensures successful execution across of business plans designed to maximize customer satisfaction, profitability, and market share through effective planning, organizing, and on-going evaluation processes.
Driving for Results
Generating Talent and Organizational Capability
Learning and Applying Professional Expertise
Business Process and Analysis Knowledge of multiple processes within sponsor department; ability to document key process flows, recognize processes for redesign, identify opportunities and translate business processes into information system's needs. Ability to define quality measures and evaluate performance against standards and to identify issues, risks and possible paths of resolution or mitigation strategies.
IT Business Management Ability to monitor and evaluate trends in technology, technology delivery mechanisms and IT organizational processes and tools. This includes the ability to redefine processes, make recommendations, and perfect process governance frameworks.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.