Mgr-Sr- Release Train Engineer

Marriott International Bethesda , MD 20813

Posted 6 months ago

Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you?

JOB SUMMARY

Functions as the chief Scrum Master for a release train to ensure execution and optimization across an Agile Release Train (ART) and to deliver value against a shared set of business objectives. Mentors, coaches and advises scrum masters that operate within the Release Trains where expected scope is generally less than $1-5M annually. Guides and facilitates software teams through development and delivery, and guides the transition and maturity of Marriott's SAFe implementation.

The RTE will also play a pivotal role at the program team level (Product Management, Product UX, Enterprise Architect, and Release Management) to ensure features are prioritized for the quarterly planning cycles. Assists the ART in communication and coordination with stakeholders and customers during feature definition and delivery. Drives the ART in resolving or reporting escalated issues involving risk, or dependency management that may be hindering the team's ability to deliver features.

CANDIDATE PROFILE

Education and Experience

  • 7 years' experience in information technology project management across diverse application areas and technologies with

  • Scrum and Kanban experience

  • Experience with scaling Lean/Agile practices that confirm candidate's understanding and ability to manage the unique opportunities and challenges associated with facilitating and continuously aligning a large development program.

  • 4 years' experience in leading project teams and implementing enterprise application packages in distributed environments

  • Undergraduate degree, equivalent experience, or certification

Preferred:

  • Graduate degree

  • Project Management Certification, Certified ScrumMaster, Certified Product Owner, or Certified Scrum Professional with active experience in serving in this capacity

  • Experience working in highly-complex and fast-paced environments

  • 5 years Agile Team Participation

  • 3 years Agile Coaching Experience

  • Atlassian (JIRA/Confluence) experience

  • Ability to speak in front of large audiences and facilitate large, multi-day ceremonies

  • Demonstrated record of managing internal, external and offshore projects from inception to successful implementation

  • Solid understanding of current technologies with the ability to develop and deliver projects using leading edge technologies

  • Ability to champion and ensure accurate and timely estimation to help track metrics including but not limited to capacity, velocity and burndown

  • Skilled in conceptualizing creative solutions, documenting them, and presenting/selling them to senior management

  • Excellent oral and written communication skills

  • Extremely high level of analytical ability to measure the velocity, capacity, and value of teams' contributions.

  • Very high level of interpersonal skills to work effectively with others, motivate employees, and elicit work output in a team environment

CORE WORK ACTIVITIES

  • Responsible for steering contributors through all the necessary ART ceremonies including program increment planning, demos, reviews.

  • Drives the ART to continuously improve through the facilitation of ART Retrospectives quarterly, or more often as needed, to improve backlog management, release train reviews, sprint reviews, or release train coordination and higher-level functions.

Project Leadership

  • Facilitates the work of agile teams within the ART, including ScrumMasters on a sprint-by-sprint basis

  • Identifies resource gaps across the teams and ART and makes recommendations to portfolio leaders

  • Functions as escalation to agile teams to resolve issues

  • Maintains agile tools and dashboards to track stories, defects, and progress toward commitments

Managing Program Increments, Projects and Policies

  • Serves as liaison with discipline partners, IT Plan and IT Delivery teams to drive delivery of feature commitments within the ART and dependencies that intersect with enterprise initiatives.

  • Provides inputs to cost estimates for a feature or project to determine whether the feature or project is justified

  • Identifies, documents and schedules program increment deliverables, milestones, and required tasks that support a feature or project

  • Directs and coordinates activities of ScrumMasters to monitor feature(s) and project(s) so that they progress on schedule and within budget

  • Establishes standards and procedures for sprint, feature, and project reporting and documentation

  • Reviews status reports prepared by project personnel and modifies commitments and plans as required

  • Informs the appropriate team members of feature or project status and related issues and impediments and escalates appropriately

  • Interfaces with vendor(s) for programs under direct control

  • Provides inputs to value stream roadmaps and business case validation

MANAGEMENT COMPETENCIES

Leadership

  • Adaptability Maintains performance level under pressure or when experiencing changes or challenges in the workplace.

  • Communication Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.

  • Problem solving and Decision Making

  • Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems, and chooses a course of action.
  • Professional Demeanor
  • Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.
  • Strategy Development
  • Develops business plans by exploring and systematically evaluating opportunities with the greatest potential for producing positive results; ensures successful preparation and execution of business plans through effective planning, organizing, and on-going evaluation processes.

Managing Execution

  • Building and Contributing to Teams
  • Participates as a member of a team to move toward the completion of common goals while fostering cohesion and collaboration among team members.
  • Strategy Execution Ensures successful execution across of business plans designed to maximize customer satisfaction, profitability, and market share through effective planning, organizing, and on-going evaluation processes.

  • Driving for Results

  • Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
  • Planning and Organizing
  • Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed.

Building Relationships

  • Customer Relationships
  • Develops and sustains relationships based on an understanding of customer/stakeholder needs and actions consistent with the company's service standards.
  • Coworker Relationships
  • Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
  • Global Mindset
  • Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.

Generating Talent and Organizational Capability

  • Organizational Capability
  • Evaluates and adapts the structure of assignments and work processes to best fit the needs and/or support the goals of an organizational unit.
  • Talent Management
  • Provides support and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.

Learning and Applying Professional Expertise

  • Applied Learning
  • Seeks and makes the most of learning opportunities to improve performance of self and/or others.
  • Business Acumen
  • Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach business and administrative challenges.
  • Technical Acumen
  • Understanding and utilizing professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges
  • Business Process and Analysis Knowledge of multiple processes within sponsor department; ability to document key process flows, recognize processes for redesign, identify opportunities and translate business processes into information system's needs. Ability to define quality measures and evaluate performance against standards and to identify issues, risks and possible paths of resolution or mitigation strategies.

  • IT Business Management Ability to monitor and evaluate trends in technology, technology delivery mechanisms and IT organizational processes and tools. This includes the ability to redefine processes, make recommendations, and perfect process governance frameworks.

  • Basic Competencies

  • Fundamental competencies required for accomplishing basic work activities.
  • Basic Computer Skills
  • Using basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).
  • Mathematical Reasoning
  • The ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.
  • Oral Comprehension
  • The ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Reading Comprehension
  • Understanding written sentences and paragraphs in work related documents.
  • Writing
  • Communicating effectively in writing as appropriate for the needs of the audience.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.


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Mgr-Sr- Release Train Engineer

Marriott International