Job Req ID: 204669
Position Number: 00018795
Employment Type: Full Time
Shift Details: M-F 8-5; rotates based on team need; 2nd and 3rd shift as well as weekends
Standard Hours: 40.00
Department Name: Patient Access - CMC ER
Location: Carolinas Medical Center
Carolinas HealthCare System is Atrium Health. Our mission remains the same: to improve health, elevate hope and advance healing - for all.
The name Atrium Health allows us to grow beyond our current walls and geographical borders to impact as many lives as possible and deliver solutions that help communities thrive. For more information, please visit carolinashealthcare.org/AtriumHealth
Provides leadership, motivation and guidance to the department. Manages admitting, pre-service, outpatient registration, and ED functions. Assist Management Team in setting goals for the departments and action plans to achieve these goals.
Provides guidance and feedback on employee performance through the auditing and screening of registration work and various computer reports. Processes performance appraisals prior to due date.
Reviews and assures that employee time is recorded accurately. Produces and keeps a current department record (attendance and counseling sheets).
Oversees daily cash management and valuables functions to include in daily and weekly audits as appropriate.
Interacts with other CHS departments which may be impacted by Patient Registration Department process.
Registers and pre-registers patients as necessary to support the team.
Must be able to push a wheelchair with a patient in it and maneuver through areas including doors, up and down ramps and elevators. Must be able to respond quickly to medical STATS and emergencies occurring in Patient Registration areas through physical support (i.e. escorting sick patients, rapid processing of blue plates and armbands). This position spends a great deal of the day working form area to area.
Must be able to lift 20-50 pounds occasionally. Work is performed in an open office with some partitioned areas. Most work is performed at a desk using telephone and computer entry.
Work is subject to heavy volume and frequent interruptions either by phone or by other employees. Each employee has the responsibility to work in a safe manner.
Education, Experience and Certifications
High School Diploma or GED required; Bachelors Degree in Business or health related field preferred. Background in hospital based registration and health insurance required.
Experience in hospital billing, follow up and certification preferred. 1 to 3 years supervisory experience preferred. Must be able to type 40 wpm. Must be a team player.
At Atrium Health, formerly Carolinas HealthCare System, our patients, communities and teammates are at the center of everything we do. Our commitment to diversity and inclusion allows us to deliver care that is superior in quality and compassion across our network of more than 900 care locations.
As a leading, innovative health system, we promote an environment where differences are valued and integrated into our workforce. Our culture of inclusion and cultural competence allows us to achieve our goals and deliver the best possible experience to patients and the communities we serve.
Posting Notes: Not Applicable
Carolinas HealthCare System is an EOE/AA Employer
Carolinas Healthcare System