Incyte is a biopharmaceutical company focused on the discovery, development, and commercialization of novel medicines to meet serious unmet medical needs in oncology and inflammation and autoimmunity. Incyte is committed to the rigorous pursuit of research and development excellence to improve the lives of patients, make a difference in health care, and build sustainable value.
The Company strives to discover and develop first-in-class and best-in-class medicines-advancing a diverse portfolio of large and small molecules.
Job Summary (Primary function)
This position is responsible for the creation of Global Scientific Content, the provision of Global Medical Information as well as Global Medical Training services within the GMA Department for one of our advanced pipeline assets, ensuring the timely and high-quality delivery of medical, scientific and technical information and data to a wide variety of external & internal customers. Other key responsibilities include management of medical communication operations, such as development of electronic document repositories or global standard operating procedures (SOPs). This position can be located in Delaware or Switzerland.
Essential Functions of the Job (Key responsibilities)
Ensuring high quality and expediency in the development and distribution of medical, scientific and technical information to both internal and external customers
Maintaining a high level of technical and scientific expertise through familiarity with medical and scientific literature on the Incyte pipeline asset
Liaising with intra- and inter-departmental colleagues to build relationships and proactively identify needs of stakeholders in support of pipeline.
Contributing to the global medical strategy and ensuring execution of global medical communications activities in accordance with the departmental operational model and expectations while meeting appropriate legal, regulatory and corporate requirements
Engaging with other functions in developing, modifying and executing departmental and company procedures and policies that have immediate operational effect
Developing and maintaining a broad knowledge of medical, scientific and technical information on the Incyte pipeline asset
Planning, developing and maintaining key medical information documentation, this includes but is not limited to Medical Information Response Letters, Questions & Answers documents, medical slide decks
Supporting the Global Medical Information Call Center through training, monitoring inquiries, and managing escalated inquiries ensuring prompt, accurate, quality-assured responses to medical/ scientific/ technical information requests from healthcare professionals, patients, caregivers, and the general public
Participating in international medical & scientific congress activities, and developing congress materials (e.g. brochures, videos)
Developing training modules primarily for medical teams but also for the rest of the R&D organization. Training will be primarily related to diseases or products, but could also be related to systems, or process/compliance.
Contributing to live or recorded training sessions by ensuring content is accurate and in line with key global medical resources.
As needed, reviewing and advising on development of marketing materials.
Supporting the Medical Communications needs of regional and local affiliates and ensuring consistency of medical messaging across the globe by creating and maintaining effective communication channels, facilitating training, and providing access to key scientific documents.
Ensuring access to a wide array of established scientific and medical content resources within company electronic document repositories and data-banks ; maintaining, updating and managing such repositories/ data-banks, as pertinent to the needs of internal and external customers
As appropriate ensuring alignment of Medical Communications activities with global medical strategy through development of a comprehensive Medical Communication Tactical plan.
Working closely with the rest of the GMA team, ie Global Publications, Global Medical Leads, Global Internal Medical Education, and also clinical research scientists & medical directors in Clinical Development, basic/ translational scientists in Discovery/Biology, product leads in Global Product Strategy/Commercial, as well as engaged scientific communications agencies/ vendors to contribute to build scientific/ medical statements and new product narratives and ensure alignment of Scientific & Medical Content
Collaborating seamlessly with Regional Medical Communications Services to ensure maximal alignment
Participating in development and maintenance of standard operating procedures (SOPs) for Global Medical Content Creation and Review, as well as Global Medical Information Services
Qualifications (Minimal acceptable level of education, work experience, and competency)
Advanced degree in Life Sciences (e.g., Ph.D.) or Pharmacy sciences (e.g., Pharm.D.), or equivalent is required
Minimum 5 years experience in the field of Scientific Content and Medical Information & Communications is required
Experience in Global/ International Medical Information System/ Service (G-MIS) operational management
Experience in medical scientific exchange (e.g., MSL slide decks) material management and execution at a global level
In-depth understanding of legal requirements, regulatory issues, codes of practice and guidelines as relevant to the provision of Medical Information and medical data communication and scientific exchange
In-depth understanding of the specialized databases for the scientific community
Proven high level of competence with computers as well as document management, storage and retrieval systems (such as internet-residing databases/ data-banks) is essential
Demonstrated success in developing effective solutions to complex problems is required
Demonstrated ability to understand the operating principles of the various functions within a GMA organization, and the prerequisites and implications of successful medical support of global-scope projects and initiatives
Recognized ability to respond to urgent timelines is essential
Documented skills of interaction with external collaborators/ agencies/ company customers are a must
Superior adoption of techniques and demonstration of skills aiming to maximize customer-centricity are essential
Must have demonstrated success in establishing successful working relationships with a diverse range of internal and external key stakeholders
Must be a dependable self-starter; must be capable of working independently on multiple projects, prioritizing tasks and moving projects forward
Must possess excellent organization skills, and be able to operate effectively in a heavily metricized, matrix-type organization, where a demanding workload requires balancing multiple responsibilities simultaneously
Must possess excellent communication and interpersonal interaction skills
High attention to details and scientific rigor is required
Experience in oncology is an asset
Travel is estimated up to approx. 10%. The majority of this travel activity will be in the U.S. and Europe. Travel will include but will not be limited to: major U.S. and international conferences, and internal company meetings (e.g. Departmental Summits, brand team workshops)
Disclaimer: The above statements are intended to describe the general nature and level of work performed by employees assigned to this job.
They are not intended to be an exhaustive list of all duties, responsibilities, and qualifications. Management reserves the right to change or modify such duties as required.