Establish and monitor operational procedures for activity such as verification/validation of incoming and outgoing shipments, handling and disposition of materials, current warehouse inventory sync with AOS system and timely variance reporting.
Applies regulatory, judicial, international and /or Customs and Border Protection decisions/views to products being classified.
Meets with client, AOS and/or government officials to review FTZ product lines
Prepares various reports which assist in daily operations such as: upcoming FTZ related inbounds, daily item variances between Synapse and AOS systems and other reports as identified.
Prepares reports such as weekly/monthly/quarterly FTZ data reporting
Manages and trains other employees on FTZ requirements and procedures and regulatory compliance.
Ensures high level of customer satisfaction by communicating frequently with customers and following up on customer concerns and requests.
Ensures safe operation of the warehouse including meeting company standards for sanitation, maintenance, security and housekeeping.
Ensures adequate staffing, training, coaching and counseling for employee.
Reports employees' hours worked to payroll on a weekly basis
Ensures ISO compliance, where applicable
Manages subordinates by interviewing, hiring, training, planning, assigning and directing work; appraising performance; rewarding and disciplining.
Directs, coordinates and evaluates assigned unit(s) by carrying out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Addresses complaints and resolves problems.
Ensures the profitability of the account/warehouse as applicable.
Other duties as required and assigned.
Bachelor's degree from a 4 year college or university
Minimum 4 years of related experience and/or training; or an equivalent combination of education and training
Must be PC literate and proficient with Microsoft Word, Excel, Outlook and PowerPoint
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
Ability to write reports, business correspondence, and procedure manuals
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Environment: While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel. The employee frequently is required to stand, reach with hands and arms. The employee is required to stand, walk, stoop, kneel, or crouch. The employee may occasionally lift and/or move up to 50 pounds. The employee is occasionally exposed to moving mechanical parts and vehicles, and can be exposed to extreme heat and extreme cold including climates consistent with outside weather conditions.
 The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
 Job Duties as documented in this job description are considered "Essential Functions" and have been created by the standards of the Equal Employment Opportunity Commission (EEOC). The standards of the Americans with Disabilities Act (1990) require that employees be able to perform "Essential Functions" of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the "Essential Functions".