Meter Reader

JOB FUNCTION/ PURPOSE

The Meter reader is responsible for a variety of duties including reading residential and commercial meters, rereads, and delivering red tags.

RESPONSIBILITIES

• Accurately reads and records commercial and residential water meters for billing purposes.

• Checks and reports inoperable meters, damaged or missing meter boxes, and missing lids.

• Reports leaks, sink holes, or damage to any district facilities.

• Performs meter re-reads and other activities associated with the contract (e.g. connects/disconnects of water service, door tag notification).

• Ensures cleanliness of assigned vehicles, tools and equipment.

• Adhere to all safety policies and procedures such as wearing Personal Protective Equipment and reporting all safety concerns

EDUCATION, EXPERIENCE AND SKILLS

Education/Experience: High School Diploma or GED.

Technical: Basic proficiency with Microsoft Office applications & internet.

Ability to work with basic office equipment & phone systems. Ability to work with numbers, including calculations. Other technical skills (specific to role and location): Basic map reading ability and GPS.

Ability to read meters. Working knowledge of billing & payment processing.

Communication: Communicates clearly & professionally.

Contributes to a positive internal & external customer experience. Willing to help others, team player. Maintains composure in challenging situations.

Problem Solving & Quality: Pays attention to detail.

Identifies & solves problems. Escalates issues accordingly. Checks work for quality. Must have good sense of awareness.

Managing For Results: Works well with supervision.

Takes projects to completion. Follows all company policies & SOPs. Manages multiple tasks. Time management.

Leadership & Initiative: Demonstrates a positive attitude.

Acts in accordance with company vision, mission & values. Takes accountability for own performance. Willing to take on additional assignments.

PHYSICAL DEMANDS

Must be able to: frequently lift 20-40 pounds; load, unload & move large equipment/tools including shovels and hand pumps; access confined spaces; continuously walk, climb stairs, walk through ditches and wooded areas. The minimum number of meters reads per hour is set at 100 connections.

Will need to work during all weather conditions. Potential Safety hazards include; snakes, bees, spiders and dogs.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.