THE POSITION AUTOMATIC CUTOFF UPON THE RECEIPT OF 150 APPLICATIONS OR THE FINAL FILING DEADLINE, WHICHEVER OCCURS FIRST DEFINITION To read commercial water meters and record consumption; to identify water meter equipment problems; and to work with other technical personnel to resolve problems.
SUPERVISION RECEIVED AND EXERCISED Direction is provided by a higher level supervisor.
ESSENTIAL DUTIES AND RESPONSIBILITIES Depending upon assignment, duties may include, but are not limited to, the following: Read water meters on assigned routes and record readings, making necessary calculations.
Check to determine consistency of meter readings and report unusual cases to a superior.
Discuss meter problems with supervisor.
Check to see that meters are registering properly and report to supervisor on such conditions as meter being dead, upside down, running backwards,water being used without being recorded by the meter and other defects or suspicious conditions.
Report to superior violations of the rules and regulations governing water consumption, conditions that may necessitate a change in rate for the service rendered, and defects in water meters.
Identify address for new water utility billing.
Tactfully respond to citizen inquiries and complaints.
Assist in evaluating new meter products and provide input as to changes in current meter devices.
Perform related duties as assigned.
QUALIFICATIONS Knowledge of: City street and address system.
A variety of meters and meter equipment and their respective functions.
Public contact and customer service techniques and principles.
Learn City billing procedures and policies of water utility services.
Understand and carry out written and oral directions.
Maintain accurate and up-to-date records.
Deal tactfully with the public.
Identify meter irregularities and recommend how they can be corrected.
EXPERIENCE AND EDUCATION One year of experience involving public contact in the field or office.
DESIRABLE QUALIFICATIONS Driver License: Possession of a valid California Class C Driver License at the time of appointment.
Loss of the Class C is cause for discipline.
Individuals who do not meet this requirement due to physical disability will be reviewed on a case-by-case basis.
THE SELECTION PROCEDURE Pease note, the City of Sacramento's preferred method of communication with applicants is via e-mail.
As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently, including your spam and junk folders.All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox." 1.
Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application to the Employment Office by the final filing deadline; Employment applications must be submitted online; paper applications will not be accepted.
Employment applications will be considered incomplete and will be disqualified: If applicants do not list current and past job-related experience in the "Work Experience" section.
Note: Qualifying experience is based on 40 hours per week (pro-rated if less than 40 hours/week). If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section.
Supplemental Questionnaire: (Pass/Fail) - In addition to the City of Sacramento employment application, all applicants must complete and submit online responses to the supplemental questionnaire to the City of Sacramento Employment Office by the final filing deadline; Responses to the supplemental questionnaire must be submitted online; paper questionnaire will not be accepted.
An incomplete supplemental questionnaire will not pass the review process; omitted information cannot be considered or assumed.
A resume will not substitute for the information required in the supplemental questionnaire.
Written Test: (Weighted 100%) - Qualified candidates will be notified by email and/or mail, based on their notification preference, of the written test date, time, and location approximately two weeks prior to the test.
The written test will be job related and may include, but not limited to, the knowledge and abilities outlined above.
Eligibility - Candidates who pass the written test will be placed on an eligiblelist.
The hiring department may contact candidates for interview at any time during the life of the one-year list.
Upon receipt of a conditional offer, the selected candidate must complete LiveScan / fingerprinting and receive Human Resources approval prior to receiving a start date from the Department.
QUESTIONS: For questions concerning this job announcement and the application process: Please visit for a comprehensive, step-by-step guide to the application process.
For technical supportbetween 6 AM - 5 PM PT, contact Live Applicant Support at . Visit the City of Sacramento Human Resources Department website at ; Send an email to ; Call the Human Resources Department at ; or Visit the Human Resources Department at Historic City Hall, 915 I Street, Plaza Level, Sacramento, CA 95814.
City Of Sacramento