Meter Reader

Job Description

GENERAL PURPOSE

Performs routine clerical and semi-skilled utility work in the reading and operation of utility meters. To cover assigned routes and takes readings of meter dials; to record reading on meter cards or inputs data into hand-held micro-computing device to provide needed information for utility billing or other related action; to note any unusual changes in consumption, location or malfunctions such as leaks or damaged meters. To assist in tagging of delinquent accounts delinquent cut-offs and reconnections. To provides field customer service that requires courtesy, tact and diplomacy.

SUPERVISION EXERCISED

Employee has no supervisory responsibilities.

Essential Duties

ESSENTIAL DUTIES AND RESPONSIBILITIES

CORE COMPENTENCIES:

Travels assigned routes and takes readings of meter dials; inputs data into handheld microcomputer devices.

Inspects meters and connections for defects, damage and unauthorized connection or use and; reports findings to supervisor.

Installs, removes and replaces meter boxes and lids.

Possesses the ability to work independently and unsupervised.

Tags doors and disconnects water service to delinquent non-pay accounts.

Rechecks readings as needed to determine abnormal consumption patterns and analyze possible causes for fluctuation or consumption.

Calculates consumptions.

Assists in the maintenance and repair of meters; replaces defective meters; tests meters for accuracy.

Maintains assigned tools and equipment.

Performs other duties as assigned.

Responds to work orders for utility disconnections, reconnections, new orders, and other public works service requests, as assigned.

Assists in the analysis and improvement of assigned routes.

Serves as a member of various employee committees.

Serves on stand-by shifts.

Adheres to assigned work schedule as outlined in the Department and City attendance policies and procedures; ensures all behaviors comply with the City's Personnel Rules and Regulations; possesses and maintains a valid driver's license, if required, and comply with City of Killeen driving policy accordingly.

Required Minimum Qualifications

REQUIRED MINIMUM QUALIFICATIONS

EDUCATION AND EXPERIENCE:

1.High school diploma or equivalent; and

2.One (1) year of meter reading experience, preferred.

Knowledge, Skills and Abilities:

• Working knowledge of data entry.

• Working knowledge of basic arithmetic.

• Skill in operating listed tools and equipment.

• Ability to perform and record arithmetic computations accurately and quickly.

• Ability to accurately read and record data from various type of meter dials.

• Ability to communicate effectively verbally and in writing.

• Ability to work in inclement weather.

• Ability to establish successful working relationships.

• Ability to work with angry or difficult customers.

• Maintains regular and punctual attendance.

Supplemental Information

SPECIAL REQUIREMENTS

1.Must have a valid driver's license by date of hire.

2.Must obtain and maintain a Texas Driver's License within 90 days of hire.

3.Employee must be bondable.

TOOLS AND EQUIPMENT USED

Pencil or micro-computing device, hand tools, motor vehicle, calculator, and portable bilge pump.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to reach with hands and arms and use hands and fingers to, handle, feel or operate objects, tools or controls. The employee is frequently required to stand, walk 3 - 5 miles each day, sit, climb or balance; stoop, kneel, crouch or crawl, talk and hear.

The employee must occasionally lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee regularly works in outside weather conditions. The employee is frequently exposed to extreme conditions, wet and/or humid conditions. The employee is occasionally exposed to risk of electrical shock.

The noise level in the work environment is usually moderate.