Meter Reader

JOB TITLE: Meter Reader

DEPARTMENT/DIVISION: Utility Customer Service

REPORTS TO: Utility Customer Service Supervisor

SUMMARY: Responsible for performing activities related to reading residential and commercial meters and performing field customer service. Work is performed with limited supervision.

ESSENTIAL JOB FUNCTIONS:

• Conducts field readings of residential and commercial meters. Logs results utilizing established guidelines.

• Provides field customer service activities related to new service, service suspensions, service cancellations, high bill complaints, flow checks, and/or other related issues.

• Prepares and maintains a variety of records, logs, work orders, and/or other related documentation.

• Performs other duties as assigned.

SUPERVISORY/BUDGET RESPONSIBILITIES:

• None.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Knowledge of City geography;

• Skilled in providing customer service;

• Skilled in reading maps;

• Skilled in preparing and maintaining records;

• Skilled in operating a computer and related software applications;

• Skilled in communicating effectively with a variety of individuals.

MINIMUM QUALIFICATIONS:

• High School Diploma or G.E.D.

• One year of related customer service experience.

• Requires a valid Texas Driver's License.

PREFERENCES:

• None.

WORKING CONDITIONS:

• Frequent climbing, balancing, reaching, sitting, standing, stooping, kneeling, crouching, walking, talking, seeing, hearing, smelling, and manual dexterity.

• Occasional lifting and carrying up to 100 pounds.

• Work is typically performed in both standard office and outdoor environments, with potential exposure to adverse weather conditions.

• Work is performed in close quarters and high and precarious places.

CONDITIONS OF EMPLOYMENT:

• Must pass pre-employment drug test.

• Must pass criminal history check.

• Must pass motor vehicle records check.

Other details

• Job Family Meter Reader

• Job Function Construction/Maintenance

• Pay Type Hourly

• Hiring Rate $16.21

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• 1945 E Jackson Rd, Carrollton, TX 75006, USA