Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 103,000 colleagues serve people in more than 160 countries.
Is the lead person for a group of employees/staff personnel in similar or multiple job roles. Is the point of contact for technical support for the group, coaches and provides guidance in regards to course of action to take. Interacts with customers, answers questions and provide status of in-process work. Provides front line leadership to employees/staff personnel through scheduling, coordinating, coaching, mentoring and training. Provides daily direction of work assignments in order to provide cost-effective operations. Takes direction from Management and communicates work-related information to employees/staff personnel within the group. Contributes a varying amount of time across administrative support, implementation of initiatives, continuous improvement, and troubleshooting in the field.
Provides direct oversight to employees/staff personnel performing functions such as but not limited to. troubleshooting, repairs, rearrangements, installations, warehousing, and stockroom services.
Work is performed in or support of manufacturing, research and development, plant operations (utilities / facilities) and general office areas.
Conducts field observations and reviews work requests to determine the exact job requirements and priority.
Determines labor, material requirements, and estimates of total job costs when requested.
Orders materials and parts from stock or from vendors to complete the job when requested.
Assists with the determination of training needs and arranges for these needs.
Performs "hands on" work within area of responsibility, as required.
Identifies parts and tools needed by his/her group and coordinates that they are available on time for completion of the job as requested.
Establishes and enforces safety rules and regulations specifically applicable to the function.
Provides or coordinates with other personnel, the technical expertise necessary to assist trades personnel in the work group.
Assures compliance with Company quality systems and standards, along with Government Agency regulations, related to equipment and facilities.
Monitors frequency and accuracy of work and is responsible for timely completion.
Performs special projects such as reports, evaluates process problems to determine solutions, audits,and work techniques.
Performs other miscellaneous duties as assigned by Management.
Operates computers or fixed function terminals to obtain various types of reports or information from software programs.
Ensures good customer service by effectively communicating the status of work to customers and sharing adequate job information with other work groups when passing work on to another group.
Demonstrate a high level of cooperation with other personnel and actively seeks to improve methods and work processes which increases productivity, reduces cost and increases customer satisfaction.
Accountability / Scope:
Must be able to monitor the workforce and assigned work activities to ensure there is no unintended impact on qualified operations or business continuity.
Must be able to properly plan and oversee workforce activities, minimize risk and potential for injury to personnel or property damage.
Must be able to comprehend the skill / craft of the work being performed by the group.
Is able to exercise good judgment, allowing the individual to provide direction, coaching, and troubleshooting for services provided to minimize adverse impact on customers' operations.
Must have a minimum of a High School diploma (or equivalent), Associates Degree or Trade School education is preferred, in addition to six or more years of work experience in a related field. Background: Must possess good written and verbal communication skills. Must be knowledgeable of various software applications. Must have multi-skill capability and be familiar with the application and operation of tools and equipment used by various groups. Must be knowledgeable of various systems used in operations including Maintenance Management computer applications, Maximo along with a thorough knowledge of all relevant Abbott policies and procedures. In addition to hands-on work experience, the individual must have demonstrated leadership skills and interest during the performance of his/her regular work responsibilities, including directing work activities of others. Must also have demonstrated the interpersonal skills needed to communicate and work with customers. Good organizational skills to effectively coordinate and manage group. Must have knowledge of but not limited to validated systems, qualified areas within building facilities and applicable engineering standards that are associated with job function.
JOB FAMILY:Facilities & Maintenance
DIVISION:ANSC Nutrition Supply Chain
LOCATION:United States > Casa Grande : Plant
SIGNIFICANT WORK ACTIVITIES:Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)
Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.
EEO is the Law link
EEO is the Law link