Merit Awards And Career Center Assistant (Student)

American University is a student-centered research institution located in Washington, DC, with highly-ranked schools and colleges, internationally-renowned faculty, and a reputation for creating meaningful change in the world. Learn more about American University.

Department:

Merit Awards Program Support

Time Type:

Part time

Job Description:

Position Summary:

The part-time Program Assistant will provide front-line and administrative support in the offices of the Career Center and Merit Awards. The Assistant provides excellent customer service to students, alumni, faculty, parents, and employers who contact the Career Center and OMA by phone, email, or in-person. The position works as part of a small team that ensures front-facing Career Center and OMA operations run smoothly and collaboratively. Other duties include promoting scholarship information sessions and workshops through social media and other ways, preparing materials and handouts, tracking award applicants, maintaining candidates' dossiers, and assisting the OMA's Associate Director with the Early Identification Program for outstanding sophomores.

Essential Functions:

• Answer phone calls and emails directed to the Career Center and OMA, rerouting when appropriate.

• Greet visitors (students, alumni, faculty, parents, and employers).

• Schedule appointments for students and alumni with Career Center and OMA advisors.

• Promote scholarship information sessions through social media.

• Prepare OMA scholarship handouts and materials.

• Maintain Merit Awards calendar and student dossiers.

• Perform general administrative office duties (e.g. receiving mail, data entry, research, etc.).

Salary Range:

• $18.00-$19.00/hour.

Educational Requirements:

• Incoming or current AU student.

Minimum Requirements:

• Highly organized with strong editing, writing and verbal communication skills.

• Experience in a customer-service position.

• The candidate should be able to greet students, faculty, and staff in-person, over the phone, and over email.

• Dependable, detail oriented, willing to take initiative and experience using Microsoft programs.

• Must be available 20-25 hrs/business week within the hours of 10-4.

Preferred Requirements:

• Preference will be given to candidates who can commit to working more than one semester.

• Knowledge of nationally competitive scholarships.

• We strongly encourage students of diverse backgrounds and experiences to apply.

• Diplomacy, friendliness, cultural competence, and a sense of humor will help the successful assistant interact with our diverse clientele.

• Ability to work independently and in a team.

Additional Information:

• This position is ideal for a graduate student who has blocks of availability 4-5 days a week.

• To apply, submit an AU application via AU Jobs. Consistent with best job search practices, we highly encourage you to submit a resume and cover letter with your application so your application can stand out. Please include a description of your availability. Applications without these documents will still be evaluated.

• The AU Career Center strives to combat racism and advance equity in our work for AU students, alumni, and staff. This work is ongoing and incomplete, and we are committed to listening and acting to help everyone achieve their professional goals.

• Offers of employment are contingent upon continuation of funding.

Work Study:

No

Other Details

• This position is available only to enrolled American University students.

• Please note this job announcement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

• American University is an E-Verify employer.

Current American University Employees

American University current employees (including those employed in student positions) must apply through their employee Workday account. If you are a current employee at American University, please log into Workday and select the Find Jobs report which will take you to our internal career listings.

Contact Us

For more information or assistance with the American University careers site, email theworkline@american.edu.

American University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individual's genetic information or any other bases under federal or local laws (collectively "Protected Bases") in its programs and activities.