Job Duties and Responsibilities:
Actively identifies and pursues Merchant Service (MS) prospects. Monitors Salesforce activity to identify prospects tied to event including new DDA, renewals, new loans, new Treasury Management relationships, and Small Business Association (SBA) opportunities.
Reviews bank's ACH reporting to identify existing relationships currently processing with competitors, identifies market's largest opportunities and discusses with market leadership and relationship managers.
Implements strategies to win business. Builds relationships and creates opportunities.
Works closely with bankers in assigned markets to implement strategies to meet referral partner's individual goals and bank's strategic objectives as a result of executed business plans creating value propositions.
Advises, educates and engages relationships on available integration solutions to enhance merchant's processing experience and achieve financial objectives
Fulfills expectations to grow portfolio's profitability through effective account management and implementation of strategies to meet established production goals and year-over-year financial objectives.
Implements strategies and best practices to ensure positive experience for referral partners and merchant before and after sale. Responds to questions, resolve issues, and actively engages merchant to retain and grow relationship.
Each team member is expected to be aware of risk within their functional area. This includes observing all policies, procedures, laws, regulations and risk limits specific to their role. Additionally, they should raise and report known or suspected violations to the appropriate Company authority in a timely fashion.
Performs other related duties as required.
The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Synovus is an Equal Opportunity Employer supporting diversity in the workplace
Required Knowledge, Skills, & Abilities:
Knowledge of payments industry including role of acquirers, issuers, sponsor bank, card associations, fees, interchange levels, and independent software vendors (ISV)
Proficiency in all areas of the sales process
Proficiency using Salesforce
Strong analytical, communication and presentation skills
Proficiency using Microsoft Office software products
Synovus Financial Corp.