About the Job
Serve as integral member of the Key Merchant Services sales teams in assigned districts and/or segment. Assist channel in serving as the client's trusted advisor for merchant solutions in order to develop, manage and retain profitable client relationships for clients with more complex cash management needs. Take accountability for and contribute to the team's portfolio growth.
Essential Job Functions
This role will acquire new merchant services relationships through referrals from KeyBank banking centers and through prospecting external sources within the sales representative's assigned territory.
Present and sell merchant payment processing (including Visa, MasterCard, Amex, Discover, MasterCard, check processing, gift cards, ACH) and the corresponding hardware and software products to small and medium size businesses (typically between $50,000 to $5 million in annual credit card volume).
Consult with prospective businesses in identifying the proper payment solution to meet the business needs.
Identify merchant's other banking needs and work with available KeyBank resources to deliver solutions that meet those needs
Handling referrals from internal KeyBank units such as local branches, Business Banking, Middle Market, customer service, Private Banking, and Treasury.
Prospect small and medium size businesses in sale representative's assigned region to supplement bank referrals.
Work closely with branches and other bank divisions in order to stimulate bank referrals.
This position requires developing a strong pipeline for new revenue growth and developing and maintaining relationships with existing accounts and banking centers to identify/solicit new revenue growth opportunities.
Assist other bank units in making joint sales calls to assist with market merchant services to prospective new commercial customers.
Associates or Bachelor's degree, or equivalent sales experience
2+ years of sales experience in the financial services industry
Preferred payment industry experience
Ability to travel locally possible overnight travel
Ability to consistently achieve monthly sales goals
Strong marketing, business development, relationship management, sales and negotiating skills
Excellent interpersonal, verbal and written communication skills
Commitment to customer satisfaction
Highly motivated with ability to close deals
Provide ability to develop new business through prospecting
Ability to multitask and change direction in a dynamic payment processing environment
Ability to creatively resolve merchant concerns and issues
Ability to close sales in a competitive environment
Effective planning and organizational skills
Excellent problem-solving and decision-making skills
Ability to manage multiple tasks/projects and deadlines simultaneously
Exceptional interpersonal skills and interactions with a wide range of personnel across the bank
Proficient in Excel, Word, Power Point, and Outlook
Conversational use of additional language (For example: Spanish, Vietnamese, Cantonese, Mandarin, etc.) is a plus
KeyCorp's roots trace back 190 years to Albany, New York. Headquartered in Cleveland, Ohio, Key is one of the nation's largest bank-based financial services companies, with assets of approximately $134.5 billion at March 31, 2017. Key provides deposit, lending, cash management, insurance, and investment services to individuals and businesses in 15 states under the name KeyBank National Association through a network of more than 1,200 branches and more than 1,500 ATMs. Key also provides a broad range of sophisticated corporate and investment banking products, such as merger and acquisition advice, public and private debt and equity, syndications, and derivatives to middle market companies in selected industries throughout the United States under the KeyBanc Capital Markets trade name. KeyBank is Member FDIC.
ABOUT THE BUSINESS:
Key Corporate Bank is a full-service corporate and investment bank focused principally on serving the needs of middle market clients in seven industry sectors: consumer, energy, healthcare, industrial, public sector, real estate, and technology. Key Corporate Bank delivers a broad product suite of banking and capital markets products to its clients, including syndicated finance, debt and equity capital markets, commercial payments, equipment finance, commercial mortgage banking, derivatives, foreign exchange, financial advisory, and public finance.
KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Keybank National Association