Merchandising Manager, Ecommerce

Whirlpool Benton Harbor , MI 49022

Posted 10 months ago

Requisition ID: 32298

Whirlpool Corporation is consistently recognized by Fortune Magazine as one of the World's Most Admired Companies. Our values are the driving force behind everything we do. Respect, integrity, diversity and inclusion, teamwork and the spirit of winning propel our teams to excellence. Get to know us and see what it's like to be part of the world's leading major home appliance company.

Merchandising Manager, Ecommerce

Function Overview:

Whirlpool is currently seeking qualified candidates for our Merchandising Manager, Ecommerce role. This person will help drive the success of our Ecommerce business by creating and executing innovative merchandising plans.

Responsibilities:

  • Develop, manage, and effectively communicate the Ecommerce promotional calendar with the intent of maximizing business value

  • Create and manage forecasts based on relevant inputs such as the promotional calendar, product availability, seasonality, industry dynamics, etc

  • Develop innovative tactics and merchandising campaigns to close any gaps between forecast and plan by driving profitability through volume, price and mix

  • Collaborate with Ecommerce team and process partners to plan, test, and execute promotional strategy

  • Act as the point person with sales operations and execute pricing and promotional activities

  • Manage your product categories on the website by adjusting product sequencing, promoted products, product badging, facets/refinements, category pages, search results, etc in an effort to drive volume, price and mix

  • Work to increase order size by increasing units per order and mix through merchandising campaigns and onsite tactics (such as up-selling and cross-selling)

  • Analyze your product category performance on daily, weekly, and monthly basis, and communicate results to key stakeholders

  • Develop and communicate insights that drive volume, profitability and mix improvements

  • Work collaboratively with the Ecommerce team to implement digital merchandising experiments and share the learnings to relevant parties

  • Monitor inventory and backorder levels and proactively address process deviations

  • Help resolve consumer escalations relating to your assigned categories

Minimum Requirements:

  • Bachelor's degree
  • 4+ years' experience in eCommerce, Merchandising, Marketing, Supply Chain, Strategy, Finance, Operations or IT

Preferred Requirements:

  • Degree in business is preferred

  • MBA

  • 6+ years total work experience in a business environment, including cross-functional roles

  • 2+ years' experience managing/implementing various eCommerce merchandising initiatives such as designing promotional plans, building forecasts, setting merchandising priorities, etc.

  • Highly analytical with proficiency in data analysis and reporting

  • Lifelong learner committed to continuous development and growth

  • Entrepreneurial mindset driving relentless pursuit of improvement and personal ownership of results

  • Self-starter, highly developed ability to receive and give feedback as well as to set priorities

  • Effective communicator across multi-functional teams

  • Experience with setting goals, hypothesizing improvements, optimizing, and measuring progress/success

  • Ecommerce, merchandising or digital marketing experience preferred

RSRWH

About us

Whirlpool Corporation (NYSE: WHR) is the world's leading major home appliance company, with approximately $21 billion in annual sales, 92,000 employees and 70 manufacturing and technology research centers in 2017. The company markets Whirlpool, KitchenAid, Maytag, Consul, Brastemp, Amana, Bauknecht, Jenn-Air, Indesit and other major brand names in nearly every country throughout the world.

At Whirlpool Corporation, we believe that all people matter. Celebrating diversity and including thousands of perspectives empower us to create products that blend into every concept of home. Whirlpool Corporation is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

Additional information about the company can be found on Twitter at @WhirlpoolCorp.

Nearest Major Market: Niles

Nearest Secondary Market: South Bend

Job Segment: Social Media, Sales Operations, Manager, Supply Chain Manager, Marketing Manager, Marketing, Sales, Management, Operations


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Merchandising Manager, Ecommerce

Whirlpool