Merchandise Supervisor

J. C. Penney Company, Inc. La Crosse , WI 54601

Posted 6 months ago

Merchandise Supervisor

Location: La Crosse, WI, United States

  • Valley View Mall 3700 State Rd 16

Job ID: 1047465

Store Hourly Positions

Job Type: Full-Time

Date Updated: Jun 11, 2019

General Description

As the Merchandise Supervisor you are accountable for driving customer service to achieve profitable sales growth by leading and engaging associates, managing company merchandise standards and execution, training and developing associates and executing sales building programs.

Primary Responsibilities:

  • Customer Service & Sales Directs Customer Service and sales activities in store; resolves customer issues and concerns. Models and holds team accountable for outstanding customer service.

    Actively listens to customer issues to resolve problems. Maximizes sales and service by ensuring staff is scheduled appropriately. Drive planning and execution of events and credit card acquisition. Drives WORTH initiatives by ensuring accurate pricing and signing and store environment

  • Store Operations Manages door to floor unload and prep process and Reviews Support Workload Tool. Delivers merchandise standards through Put to Fixture, SET, and Visual process execution.

    Maintains high merchandise presentations standards, actively leads the team in planning and execution of all merchandise and visual elements in the store, including the pricing and signing process. Promote company merchandise strategy and identifies local opportunities to drive sales. Oversees efficient and clean recovery process in the store.

  • Stockroom & General Operations Responsible for all stockroom processes to include , receiving, shipping, reverse logistics, all Merchandise Transfer Out, Return to Vendor and Return to Warehouse activities. Work safety initiatives, facility equipment, repairs and overall building maintenance.

    Oversees the cash office and owns receiving, shipping and logistics with third party carrier processes. Manages fitting room and recovery efforts. Supervises completion of Cash Office completion, Manages Defective MTO (DMTO) process and Supports MOD program. Manages shrinkage by delivering inventory accuracy and following cash room standards

  • Team Development Teaches, trains and coaches associates. Partners with AMO and (or HR) to source and hire store talent for hourly positions. Plays an active role in the training and development of associates; coaches in the moment, addresses performance issues,

  • Performance Standards Consistently meets established performance standards; including but not limited to: shrink and safety initiatives, Omnichannel, scheduling efficiency, associate relations, engagement, customer service, profit, productivity, and attendance.

Core Competencies & Accomplishments:

To achieve success at JCPenney, a Supervisor will possess the following:

  • Drives Performance
  • Holds self and others accountable to a higher standard to achieve results. Provides feedback, visibility and recognition to the team. Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively
  • Builds Relationships Develops positive relationships: establishes strong networks, shows respect for different styles, and communicates effectively to a wide audience.

  • Drives Change

  • Adapts quickly to changing situations with energy and a positive attitude. Coaches others through change and provides meaningful insights, candid feedback and clear direction to help the team grow, develop and perform; creates an environment of fairness by being approachable and honest.
  • Shows Courage A confident leader; willing to take on challenging assignments. Acts in accordance with beliefs and deals with conflict quickly and in a positive manner.

  • Intensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what's right; take action with energy and urgency

About JCPenney:

At JCPenney, we share a passion for serving customers, supporting our communities and being the best retailer for all families. As a company founded on the Golden Rule, our success is rooted in the belief that we treat everyone the way we would want to be treated.

At every touchpoint, customers discover stylish merchandise at incredible value from an extensive portfolio of private, exclusive and national brands. Reinforcing this shopping experience is the customer service and warrior spirit of approximately 98,000 associates across the globe, all driving toward the Company's mission to help customers find what they love for less time, money and effort.

Working at JCPenney means joining a dedicated team of associates who are encouraged to be uniquely themselves in a safe, caring and welcoming environment. It is a place where careers prosper, accomplishments are celebrated and diversity flourishes. It's a place that's meant for you.

Job Title: Merchandise Supervisor

Location: La Crosse, WI, United States

  • Valley View Mall 3700 State Rd 16

Job ID: 1047465

J.C. Penney Company Inc.

Plano, Texas

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Assistant Production Supervisor

Agropur Inc.

Posted 2 days ago

VIEW JOBS 12/7/2019 12:00:00 AM 2020-03-06T00:00 For Current Agropur Employees: Please apply for this job through the Career application of your Workday Home Page. Job Type: Regular Working at Agropur means being a member of an extended family where simplicity and honesty are part of everyday life, and where the management style is based on integrity, openness and autonomy. You can join, as well, Agropur's extended family. We are currently recruiting for a full time Assistant Production Supervisor on 3rd shift. As a role of leadership, this position is a vital part to our ingredient operations. Agropur offers competitive wages and benefits, including Medical, Dental, Vision, HSA/FSA plans; Life, Disability, and 401(k)! We are an employee focused organization that promotes from within and is looking for enthusiastic, team-oriented employees to join our growing team. As an Assistant Production Supervisor, you'll have the opportunity to mentor, motivate and encourage employees to reach their full potential, while ensuring a smooth and productive workflow with quality output. Shift: 10:30 pm - 7:00 am, Sunday - Thursday This position may have some overtime hours due to special projects, deadlines and other concerns. Essential Duties and Responsibilities: * Act as back-up shift supervisor and Line Leader for any processing line in the plant. * Assist with inventory discrepancy investigations. * Enforce safety and Good Manufacturing Practices procedures/policies with Line Leaders, Assistant Line Leaders, Production Operators and temporary employees. * Check blend sheet paperwork to make sure the proper components are being used (bags, pallets, fill weights, etc..), and check that lot numbers match on product, labels, and paperwork. * Review production schedule for line and check all necessary items. * Coordinate packaging needs (proper size, type, and timing) with appropriate batching person. * Ensure metal detector and sifter checks completed by a qualified operator within required frequencies. * Check tare weight of scale and ensure tare weight is maintained during packaging. * Assign people to work stations and inform supervisor of any absences and/or line problems. * Monitor all phases of the production line and quality of product being produced. * Ensure product change-over is done properly. * Manage temporary worker time sheets. Qualifications: * Requires high school diploma or equivalent and previous work experience in a manufacturing environment. * At least two (2) years' Previous work experience in multiple production lines preferred. * Previous leadership experience preferred. Work Conditions: * Position requires exposure to dust and food allergens. * Move up to 55 pounds. * Ability to stand for the duration of shift. AA/EEO Minority/Female/Disability/Veteran/Sexual Orientation/Gender Identity Agropur Inc. La Crosse WI

Merchandise Supervisor

J. C. Penney Company, Inc.