Merchandise Manager

Michaels Stores Holland , MI 49423

Posted 2 months ago

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TOLEDO-HOLLAND, OH

For nearly 50 years, Michaels has been the destination where Makers get inspired, learn, shop, and create. We strive to cultivate an inclusive shopping environment for all Makers and work environment for all Team Members, providing a place of belonging and empowering everyone to bring their creative dreams to life. At Michaels, every Team Member is encouraged to hone their craft with opportunities for personal and professional growth. From our Stores and Distribution Centers to Artistree and our Support Center, our best-in-class team is passionate about leaving the world a better, more creative place by contributing to every "make".

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together.

Lead and support inventory management and merchandising standards and maintenance. Plan for and provide a well merchandised and in-stock store for the customer to shop. Receive truck on Friday Mornings at 3am. Help customers shop and find what they are looking for. Deliver friendly customer service.

Major Activities

Assist Store Manager in planning and supporting the scheduling and execution of store workload.
Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOP's) and Company programs to ensure compliance to applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results
Manage and execute freight flow process to standards
Manage and execute the inventory management processes in store
Manage and execute planogram (POG) execution
Manage and execute merchandise operations and Omni channel processes
Manage and execute shrink and safety programs
Achieve your KPI's; manage your team to achieve their role KPI's
Train, observe and coach the team to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development
Cross trained in Custom Framing selling and production; utilize the leadership competencies for continued self-development
Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image and serves as a role model for others
Serve as Manager on Duty (MOD)
Acknowledge customers, help locate product and provide solutions
Ensure the maintenance the visual merchandising standards in store and execution of feature space and seasonal layouts

Other duties as assigned

Preferred Special Certifications or technical skills

Retail merchandising and customer service experience preferred

Physical Requirements

Ability to remain standing for long periods of time
Ability to move throughout the store
Regular bending, lifting, carrying, reaching and stretching
Lifting heavy boxes and accessing high shelves by ladder or similar equipment
If you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation

Work Environment

Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings

Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

To review a comprehensive list of benefits, please visit Michaels Benefits

CO, CT and select New York cities only

To review pay ranges for the position you are applying for, please visit Michaels Pay Ranges
CO, CT, Ithaca and select New York cities only.

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