Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Merchandise Assistant - Tacoma Mall

Expired Job

J. C. Penney Company, Inc. Tacoma , WA 98402

Posted 2 weeks ago

General Description

J. C. Penney Company, Inc., one of the nation's largest apparel and home furnishings retailers, is on a mission to ensure every shopping experience is worth the customer's time, money and effort.

Whether shopping jcp.com or visiting one of over 850 store locations across the United States and Puerto Rico, customers will discover a broad assortment of products from a leading portfolio of private, exclusive and national brands. Supporting this value proposition is the warrior spirit of over 100,000 JCPenney associates worldwide, who are focused on the Company's three strategic priorities of strengthening private brands, becoming a world-class Omnichannel retailer and increasing revenue per customer.

As the Merchandise Assistant, you are accountable for driving customer service to achieve profitable sales growth by leading and engaging associates, managing company merchandise standards and execution, training and developing associates and executing sales building programs.

Responsibilities

  • Customer Service & Sales Models and holds team accountable for delivering outstanding customer service. Actively listens to customer issues to resolve problems.

    Demonstrates WORTH behaviors consistently. Partners with other team members when additional support is needed.

  • Door to Floor / Restock / RFID & Inventory Works with Merchandise Supervisor to plan upcoming merchandise placement plans. Contributes to merchandise receipt and reverse logistics processes.

    Assists with the execution of inventory processes (cycle counts, system uploads, stock ledger, Radio Frequency Identification Scans, etc.). Contributes to the Shoe on Display restocking process, including mismates and stockroom organization. Contributes to the restock program to identify replenishment opportunities.

  • SET / Visual / Environment Assists with the SET processes by planning floor moves, placing graphics, and executing visual detailing based on company guidance. Identifies sell-through opportunities and remerchandise the selling floor to increase rate of sale.

    Helps oversee and maintain all fitting room and sales floor recovery processes to ensure a clean and organized store environment. Contributes to the execution of visual elements to support merchandising statements. Responsible for stockroom maintenance.

  • Omnichannel (SVG 2-3 only) Assists with the jcp.com process including jcp.com orders and aged and undelivered orders/returns as needed. Contributes to Buy Online Pick Up In Store and Ship from Store processes as needed.

  • General Operations Contributes to Merchandise Transfer Out (MTO), Return to Vendor and Return to Warehouse activities. Assists with the Defective MTO (DMTO) process ensuring proper and timely execution of all DMTO's to ensure integrity of inventory and prevent shrink. Participates in annual inventory processes.

  • Performance Standards Supports company shrink and safety initiatives. Consistently meets established performance standards for the role, including (but not limited to) product and service sales, customer service, profit, productivity, and attendance.

Skills & Experience

To achieve success at JCPenney, a Merchandise Assistant will possess the following:

Results Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others.

Ownership Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes.

Intensity Proactively find ways to improve the customer experience; show the confidence and courage to do what's right; take action with energy and urgency.

Job Title: Merchandise Assistant

  • Tacoma Mall

Location: Tacoma, WA, United States

  • Tacoma Mall 4502 S Steele Ste 200

Job ID: 1076735

J.C. Penney Company Inc.

Plano, Texas



See if you are a match!

See how well your resume matches up to this job - upload your resume now.

resumetriaasssdfel.jp… Change Resume
Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Assistant Manager Tacoma Ma...

Forever 21

Posted 3 days ago

VIEW JOBS 8/18/2018 12:00:00 AM 2018-11-16T00:00 Want more than just a job? Join Forever 21's Retail Operations Team and showcase your fashion retail skills while working with our exceptional retail staff! Position: Assistant Manager Department: Remote-Store Operations Reports to: Store Manager FLSA Classification: Non-Exempt Direct Reports: Yes Location: Tacoma, WA Department Summary: Forever 21 is seeking an analytical, energetic, and passionate team leader to add to our dynamic Retail Operations team! Job Purpose: The Assistant Manager will be responsible for supervising a range of store duties which includes overseeing the registers, visual aesthetic of store, loss prevention, launches, newly hired Associates, and the training for leaders on duty. In accordance with company-defined practices and processes, the Assistant Manager will also administer all aspects of facility issues, loss prevention audits, safety trainings and administrative duties to ensure the highest quality in-store experience for both our store team and customers. Deliverables: * Actively participate in store walkthroughs with the Store Manager and District leaders to ensure consistency in the quality of service, operation and visual execution * Lead overall store earnings by driving top line sales and managing controllable contribution. This includes educating Associates on ways to drive sales through promoting service standards, product knowledge, etc. * Support daily merchandising, floor set planning and execution, replenishment, launches, updates, planning and execution, shipment, zero selling reports, loss prevention, and service * Monitor daily payroll planner, adjusting schedules accordingly, and completing register audits as necessary * Ensure all delivery information is accurately reported to verify all shipment‐related paperwork meet audit requirements * Identify and execute training decisions to maximize business opportunities per the company strategy * Follow up closely with the Store Manager on a daily basis for any current or upcoming open position * Assist the Store Manager with ensuring that talent management is achieved. This includes recruiting, onboarding, networking, new hire documents, training, engagement, retention, and recognition initiatives for the store * Train, coach and direct Associates on merchandise handling, shipment processing, merchandise presentation, and visual techniques as needed * Communicate training assessments with corporate organization and utilize the development and implementation of training courses. This includes identifying and arranging suitable training solutions for employees * Collaborate and help execute with the leadership team to make product placement adjustments based on selling, inventory ownership, store design type, assortment levels, and merchandising report Knowledge, Skills, and Qualifications: * Must be at least 18 years old with a high school diploma or equivalent. College degree or relevant technical or vocational training preferred. * Must have at least 2 years of retail experience. Prior supervisory or management experience preferred. * Must be skilled in coaching and training, sales generation, strategic planning, and customer service. * Must have excellent communication, organizational and time management skills. * Must be able to lift and carry up to 50 lbs., perform frequent standing, walking, repetitive finger, hand and wrist motions, as well as bending, stooping, reaching, squatting, kneeling, pushing, pulling, climbing ladders, and work with cleaning chemicals. * Must be available to work a flexible schedule to meet the needs of the business, which may include closing and weekend shifts. At Forever 21, style isn't dictated…It's inspired. Forever 21 is the leading fashion retailer of the latest trends and the season's hottest styles at can't-resist-prices. U.S. and international locations stay true to the fast-fashion destination's iconic store aesthetic giving fashion fans all over the globe the unforgettable shopping experience that is the one and only Forever 21. Joining the Forever 21 family means joining an incredible team of talented, passionate and innovative people who work together to bring fashion to everyone, everywhere. We're always on the lookout for talented individuals eager to thrive in our fast-paced, dynamic environment filled with vast opportunities for career growth and development. This is a place where your ideas become actualized, creativity is encouraged and the possibilities are endless. Be part of something epic. Be part of Forever 21. Apply today! Forever 21 Tacoma WA

Merchandise Assistant - Tacoma Mall

Expired Job

J. C. Penney Company, Inc.