Merchandise And Customer Assist Associate - Lands' End (Mishawaka)

Sears Mishawaka , IN 46544

Posted 2 weeks ago

Job Description: Req/Job ID: 971844BR

Employing Entity: Sears, Roebuck and Co.

Employment Category: Regular, Part-time

Job Function: Buying/Merchandising

Store ID: 01800: Sears University Park S CIN

Lands' End is a classic American lifestyle brand with a passion for quality, legendary service, real value and a simple two-word promise to stand behind everything it sells: Guaranteed. Period. Lands' End delivers timeless style for Men, Women, Kids and the Home. With over 50 years of experience, Lands' End is renowned for its culture of service for the customer and is recognized as an innovator in the industry. Lands' End is publicly traded and listed on NASDAQ under the trading symbol (LE).

The Merchandise & Customer Assist Associate - Lands' End is responsible for enhancing the experience of customers and driving sales by providing proactive support to customers, setting the sales floor to new typicals, maintaining merchandise standards, facilitating efficient flow of merchandise to the sales floor, ensuring the sales floor is ready all day, and maintaining price integrity and inventory integrity.

Job Requirements

  • Takes ownership for enhancing the customer experience. Partners with Shop Leaders and selling associates to provide superior customer service (i.e., locate merchandise, assist customers, answer phones, ring register)

  • Understands website navigation, and proactively leverages technology in order to facilitate the customer experience

  • Sets and maintains sales floor to Lands' End merchandising and presentation standards as detailed in the Lands' End Visual Merchandising Binder.

  • Performs promotional ad setup and take down without error or omission

  • Prints, sorts, and sets non-promotional, promotional, and seasonal signing, including floorset/typical and event signing.

  • Maintains a neat and orderly stock room to facilitate identification of merchandise to be brought to the sales floor

  • Actively stocks sales floor throughout the day with merchandise from the stock room for maximum in-stock position

  • Adheres to merchandise protection standards

  • Performs other duties as assigned

#Stores
1800


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Footwear BackroomStore Support Associate Mishawaka (1800)

Sears

Posted 1 week ago

VIEW JOBS 4/7/2019 12:00:00 AM 2019-07-06T00:00 Job Description Req/Job ID: 972192BR Employing Entity: Sears, Roebuck and Co. Employment Category: Regular, Part-time Job Function: Sales Support Store ID: 01800: Sears University Park S CIN The Store Support Associate is responsible for providing a great Member experience, contributing to the overall financial performance of the store by adhering to operational processes in the store, including Stockroom organization, Stock Locator process, Merchandise Pick Up, Receiving, Return Processing, Item Disposition, Merchandise Return Notices, Fill Floor, Unit Integrity, Web to Store. Also responsible for resets, replenishment, Ad set and Out of Stock, Pull Lists, activities in the Footwear Department. Job Requirements JOB DUTIES/RESPONSIBILITIES: * Takes ownership for enhancing the customer experience by greeting all Members in a professional and engaging manner demonstrating a Members First experience * Assist other Store Support associates with Unloading DC trucks, moves merchandise to appropriate staging locations, and maintains stockrooms in a neat, orderly, and safe manner and executes all new receipt functions * Serves Members promptly at Merchandise Pick Up * Performs Fill Floor process multiple times per day based on business need, pulling and staging merchandise both in the stockroom and on the floor * Executes Footwear Display verification and Floor Sample scans and completes follow-up actions * Locates and pulls merchandise on Out of Stock Pull List and stocks/replenishes the merchandise on the floor and performs accurate count updates and inventory adjustments * Locates and pulls merchandise and fixtures to support sales floor resets and performs all aspects of the reset * Completes minor repairs of stock and Member merchandise * Versed in the benefits of Shop Your Way, the elements of a WOW experience, and able to sell the program to Members * Adheres to merchandise and inventory protection standards. * Performs promotional ad setup and take down without error or omissions in assigned areas * Follows all store standards for backroom * Responsible for keeping the Footwear department ready all day and ensuring the sales floor is easy to shop, in stock, clean, signed and organized for customers * Adheres to merchandise protection standards * Performs other duties as assigned REQUIRED SKILLS: * Basic reading, arithmetic, and writing and oral communication skills * Working while standing for long periods of time * Lifting and holding bulky and large-sized merchandise, up to 50 lbs. * Reaching, stretching, grabbing, pushing, lifting, holding, twisting, bending, turning, walking, shifting, and engaging in other physical movements required by the job * Associates under the age of 18 -- prohibited from using freight elevators, ladders, compactors, balers, or hazardous or similar equipment, or performing backroom functions * Basic Internet navigation skills PREFERRED SKILLS: * Retail Experience * Good Organizational Skills JOB REQUIREMENTS: * High school diploma or equivalent * Less than one year of related experience * 18 years of age or older #Stores 1800 Sears Mishawaka IN

Merchandise And Customer Assist Associate - Lands' End (Mishawaka)

Sears