Mental Health Worker II Temporary Sick Leave Backfill

State Of Massachusetts Andover , MA 01810

Posted 2 weeks ago

The Department of Mental Health (DMH) is seeking dynamic candidates who will provide direct care services to individuals by participating and instructing activities of daily living including, but not limited to personal care, community integration and recreation/leisure to ensure daily needs, rehabilitation needs and human rights are met.

Mental Health Workers treat all patients with dignity and respect through interactions which affirm the individual's needs and preferences and by optimally integrating their perspective into all facets of care.

Primary work site is Andover/Respite Program, there is an expectation to cover shifts in Lawrence/High St. Program as needed, both High St. Program and Respite are considered one work unit.

Please Note: This position is a temporary backfill, anticipated duration of 6 months.

This position is 40 hours per week. The incumbent will work the 1st shift schedule. The hours are : Tuesday 7am-4:30 pm , Wednesday 7am

  • 3:30pm, Thursday 7am

  • 3:30pm, Friday 7am

  • 3:30pm, Saturday 7am

  • 2:30

Duties and Responsibilities (these duties and responsibilities are not all inclusive)

  • Promotes and upholds the philosophy of empowerment and recovery in order to encourage self-determination.

  • Responsible to complete all written documentation necessary for the client and program operations.

  • Maintains clients records and relevant data and documentation necessary for a complete up-to-date record of services according to program and department standards utilizing the technology available.

  • Monitors the operations of the program to ensure proper systems of documentation and services are maintained in accordance to Licensing and Rehabilitation Option Regulations and MAP reviews.

  • Provides Medication Administration according to the MAP Program and ensures that all necessary documentation, policies and procedures are followed according to program and department standards.

  • Responsible for assisting with staff scheduling including vacations, personal time, sick calls and the utilization of overtime with prior approval of the Program Director

  • Responsible for the supervision of assigned staff to help them problem solve and identify resources to ensure the highest quality services. Ensures the collection of appropriate statistical material from assigned staff.

  • Participates in the orientation process of new employees and ensures employee is familiar with all policies and procedures as indicated through orientation documentation.

  • Participates in all meetings relevant to programmatic and assigned client issues to ensure consistency in the planning and implementation of program services.

  • Evaluates client information obtained through interviews, documents etc. to determine needs, additional community services and to provide a course of action or plan for effectively working with the individual client.

  • Responsible to oversee the general management of the facility, document and coordinate needed repairs.

  • Demonstrates basic communication and intervention skills by applying various crisis prevention and crisis intervention approaches.

  • Works collaboratively and consistently within and across the service system.

  • Ensures the scheduling of program fire drills, testing and maintenance of equipment and supplies, trains staff and clients in emergency procedures as well as the necessary documentation needed to comply with programs and department standards.

  • Carries out job duties in a professional manner by exhibiting a positive, flexible attitude and initiating opportunities for personal and professional growth to enhance the overall operations of the state operated programs.

  • Follows program policies and procedures to ensure a safe environment.

  • Helps maintain the cleanliness and appearance of the program space.

  • Responsible for transporting clients to all necessary appointments or activities by state or personal vehicle.

  • Performs all other relevant duties as assigned.

Required Qualifications:

  • Ability to follow written and oral instructions.

  • Capacity to perform basic mathematics.

  • Proven ability to gather information through observing and questioning individuals.

  • Talent for communicating effectively in oral expression, writing clearly and concisely, and developing ideas in logical sequence.

  • Skilled in interacting with people who are under emotional stress with the ability to maintain a calm manner in stressful or emergency situations.

Preferred Qualifications:

  • Experience working with individuals with serious, persistent mental illness, substance abuse and/or who have experienced homelessness.

  • Given the population served, bilingual or multilingual fluency.

DMH Mission Statement:

The Department of Mental Health assures and provides access to services and supports to meet the mental health needs of individuals of all ages, enabling them to live, work and participate in their communities. The Department establishes standards to ensure effective and culturally competent care to promote recovery. The Department sets policy, promotes self-determination, protects human rights and supports mental health training and research.

Total Compensation:

As an employee of the Commonwealth of Massachusetts you are offered a great career opportunity influencing a wide-spectrum of services to the diverse populations we serve - but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits which you should consider towards your overall compensation, including:

  • 75% state paid medical insurance

  • Reasonable Dental and Vision Plans

  • Flexible Spending Account and Dependent Care Assistance programs

  • Low cost basic and optional life insurance

  • State Employees' Pension and a Deferred Compensation plan

  • 12 paid holidays per year

  • Competitive Sick, Vacation and Personal Time

  • Tuition benefit for employee and spouse at state colleges and universities

  • Short Term Disability and Extended Illness program participation options

  • Incentive-based Wellness Programs

  • Professional Development and Continuing Education opportunities

  • Qualified Employer for Public Service Student Loan Forgiveness Program

Pre-Hire Process:

A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit and click on "Information for Job Applicants."

Education, licensure and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines.

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth's website.

If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the Reasonable Accommodation Online Request Form

For additional information, please contact Carol Duggan at 978-851-7321 x2395 or email

First consideration will be given to those applicants that apply within the first 14 days.

MINIMUM ENTRANCE REQUIREMENTS: Applicants must have at least (A) one year of full-time or equivalent part-time experience in providing direct care service to the mentally ill, emotionally or physically handicapped, or (B) any equivalent combination of the required experience and the substitutions below.


I. An Associate's degree or higher with a major in psychology, human services, mental health or retardation may be substituted for the required experience.*

  • Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.

Executive Order #595: As a condition of employment, successful applicants will be required to have received COVID-19 vaccination or an approved exemption as of their start date. Details relating to demonstrating compliance with this requirement will be provided to applicants selected for employment. Applicants who receive an offer of employment who can provide documentation that the vaccine is medically contraindicated or who object to vaccination due to a sincerely held religious belief may make a request for exemption.

An Equal Opportunity/Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

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Mental Health Worker II Temporary Sick Leave Backfill

State Of Massachusetts