Mental Health Unit Director

Elwyn Harrisburg , PA 17101

Posted 2 months ago

POSITION SUMMARY: The Director is responsible for all aspects of daily operations for the designated multi-unit residential site including development of all clinical programming, hiring and disciplinary actions of staff, effective fiscal management, and interfacing with outside agencies and funding sources.


  • Manage all aspects of daily operations including but not limited to staff administration and facilities management

  • Lead team in the design and development of all manner of clinical programming including supervision of psychological services, treatment plans and behavioral programming

  • Oversee the implementation of the program model (e.g. apartment based independent living) which includes but is not limited to psychiatric rehabilitation, independent living, basic life skills

  • Facilitate monthly care meetings with the interdisciplinary team to monitor progress on individual consumer goals; advocate for maximum social, academic, emotional and vocational opportunities for residents

  • Facilitate periodic team meetings with resident's families around issues including but not limited to resident behavioral issues/status, housing changes and medical needs

  • Oversee all procedures regarding record keeping for residents including consultations and medication management

  • Maintain all files on staff regarding required training, disciplinary actions, commendations, evaluations and any other pertinent information for regulatory purposes (to be kept confidentially - double locked)

  • Ensure appropriate personal and physical care for residents through staff training and continual oversight

  • Ensure all safety codes are followed and enforced by conducting monthly announced and unannounced fire drills and documenting same

  • Develop and nurture relationships with resident families as well as with outside social service agencies and funding sources

  • Develop plans of correction regarding licensure, certification and other approvals, when needed

  • Monitor methods of ongoing quality assurance regarding compliance with all licensure, certification, Elwyn and other state regulatory standards through quarterly and annual data reporting to Quality Improvement

  • Work closely with Director regarding program concerns, including but not limited to staffing, admissions, discharges, care management and planning for current residents, facilities management and program budget

  • Actively participate in teams, committees or special projects as directed by Director

  • Provide program quality assurance functions by completing monthly quality auditing and reports as required by Elwyn policy

  • Provide supervision of assigned staff in the areas including, but not limited to, recruitment, selection, leadership, employee scheduling, payroll administration, coaching, training (including in-service), performance management, promotion, discipline and termination

  • Perform cardiopulmonary resuscitation (CPR), crisis intervention and medication administration using agency-trained protocols

  • Perform other duties as assigned

IMMEDIATE SUPERVISOR: Director of Adult Residential Mental Health Services

DIRECT REPORTS: Direct care staff, Program Supervisors, Case Manager, Program Administrative Assistant, Shift Leads

CONTACTS: Residents, Elwyn and agency staff, funding sources, Department of Human Services (DHS), Social Security, social service agencies, Base Service Units, families, county representatives, and advocacy groups.


  • Bachelor's degree in human service field; Master's degree preferred

  • Five (5) years' experience within the mental health field

  • Two (2) years supervisory experience

  • Knowledge and experience in clinical program design including individual and group therapy, vocational assessment and development and implementation of behavioral strategies

  • Must possess strong working knowledge of Office of Behavioral Health (OBH) operational procedures; community based outpatient and inpatient programs; psychiatric rehabilitation and recovery principles

  • Working knowledge of fiscal management

  • Extensive knowledge of the mental health system based on the county of the program's location, preferred

  • Work experience in a union environment (if supervising a union program), preferred

  • Demonstrated ability to work effectively as part of a team

  • Ability to work in a fast-paced environment and manage and prioritize multiple, often competing, priorities

  • Demonstrated strong attention to detail

  • Demonstrated strong time management and organizational skills

  • Demonstrated excellent judgment with the ability to independently solve problems and make decisions with little or no need for direct supervision

  • Demonstrated ability to anticipate future needed changes or identify problem areas and take effective actions

  • Must be able to perform CPR using agency-trained protocols

  • Must possess excellent customer interaction, collaboration, presentation, and written and verbal communication skills

  • Demonstrated intermediate experience with Microsoft Office applications, including Word, Excel, Outlook

  • Knowledge of Electronic Health Record (EHR) / Electronic Medical Record (EMR)

  • Must have current, valid driver's license in state of residence, three (3) years driving experience in the United States, and acceptable driving record

PHYSICAL DEMANDS/ENVIRONMENTAL PROFILE: See Physical Demands Checklist below which represents the general physical demands and environment conditions to which the employee holding this position must meet, in addition to the duties and responsibilities listed above, to successfully perform the essential functions of this job. Elwyn will engage otherwise qualified candidates for this position whose disabilities may require reasonable accommodations to enable an individual to perform the essential functions.

Elwyn reserves the right to revise or change job duties and responsibilities as needed. This job description is not intended to be an all-inclusive statement of duties and responsibilities of the job nor does it constitute a written or implied contract.

Elwyn is an Equal Opportunity Employer. Elwyn does not discriminate on the basis of race, color, religion, creed, ancestry, pregnancy status, medical condition, gender, gender identity or expression, genetic information, sexual orientation or identity, age, national origin, citizenship, handicap status, marital or family status, mental or physical disability, perceived disability, military or veteran status, political activities or affiliations, or any other characteristic protected under applicable federal, state or local law, ordinance, or regulation.

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Mental Health Unit Director