Mental Health Specialist II

Position Details

Position Information

Recruitment/Posting Title Mental Health Specialist II Job Category Staff & Executive

• Healthcare

• Medical and Patient Services Department UBHC-Outpatient Admin Overview

Rutgers University Behavioral Health Care (UBHC), established in 1971, offers a full continuum of evidence based behavioral health and addiction services for children, adolescents, adults, and seniors throughout New Jersey. UBHC's 1,060 experienced behavioral health professionals and support staff are dedicated to treatment, prevention, and education. UBHC, one of the largest providers of behavioral health care in the country, has a budget of $260 million and has 15 sites throughout New Jersey. Services are readily accessible and include: inpatient, outpatient, partial hospitalization, screening, crisis stabilization, family/caregiver support, community outreach and case management, supportive housing, supported employment, prevention and consultation, employee assistance programs, and a licensed therapeutic school from preschool through high school. Specialty services include the New Jersey suicide prevention helpline and peer help lines for police, veterans, active military, teachers, mothers of special needs children and child protective service workers. In FY2016, UBHC treated 16,199 consumers, had 24,502 admissions, and touched the lives of 19,441 individual callers through peer support. In addition, UBHC is the primary mental health training resource for the New Jersey departments of Human Services, Children and Families, and Corrections, delivering 16,000 trainings each year.

Posting Summary

Rutgers, The State University of New Jersey is seeking a Mental Health Specialist II for the Outpatient Services Department within Rutgers University Behavioral Health Care.

The primary purpose of the Mental Health Specialist II is to perform functions in support of the Unit's mission providing person centered, culturally competent, and "consumer friendly" services to individuals who contact the Call Center. Receives requests for service, undertakes review of the service need of the caller or consumer, and responds by offering support and appropriate referrals and disposition.

Among the key duties of this position are the following:

• Provides assistance to Mental Health Specialists III.

• Develops a schedule for follow up calls.

• Provides "customer friendly" services, taking initiative in engaging individuals served in an empathic and concerned manner.

• Responds with sensitivity to cultural and socio-economic issues of individuals served.

• Assists the individual served to effectively address the problem, and/or refers the individuals served to the appropriate clinical staff.

• Assures that the expressed needs and strengths of the individual served drive service delivery.

• Demonstrates the ability to identify contacts that need a higher level of intervention, and follow departmental protocol for handling and triaging crisis or high risk calls.

• Documents contacts, interventions, and interactions with callers in a timely manner and in accordance with established policies.

Position Status Full Time Hours Per Week Daily Work Shift Work Arrangement

Consistent with the current application of Rutgers Policy 60.3.22, this position may be eligible for a fully remote work arrangement. The flexible work arrangements outlined in Rutgers Policy 60.3.22 are part of a pilot program that is effective September 1, 2022 through August 31, 2024. Therefore, there is no guarantee that this flexible work arrangement will continue beyond that date. Flexible work arrangements are not permanent, are subject to change or cancellation and contingent on the employee receiving approval in the FlexWork@RU Application System. Additional information may be found at https://futureofwork.rutgers.edu.

FLSA Nonexempt Grade 1875 Position Salary Annual Minimum Salary 25.550 Annual Mid Range Salary 26.050 Annual Maximum Salary 26.830 Standard Hours 40.00 Union Description Teamsters, Local 97 Payroll Designation PeopleSoft Benefits

Rutgers offers a comprehensive benefit program to eligible employees. For details, please go to http://uhr.rutgers.edu/benefits/benefits-overview.

Seniority Unit Terms of Appointment Staff

• 12 month Position Pension Eligibility PERS

Qualifications

Minimum Education and Experience

• Four (4) years of full-time experience in the mental health field or a Bachelor's Degree in a relevant mental or social health care field.

• Equivalent education, experience and/or training may be substituted for the degree.

Certifications/Licenses

• Applicants possessing a degree in Social Work must have an active New Jersey certification/licensure as required by the State Board of Social Work.

Required Knowledge, Skills, and Abilities

• Demonstrates ability to use a computer to record services and other basic office functions.

• Demonstrates ability to work independently and as a member of a team.

Preferred Qualifications

• Previous training and/or experience working with substance use disorders.

• May be required to work nights and weekends.

• Fluency in Spanish.

Equipment Utilized Physical Demands and Work Environment

PHYSICAL DEMANDS: Standing, sitting, walking, talking or hearing. No special vision requirements.

WORK ENVIRONMENT: Office environment. Moderate noise.

Special Conditions

• May be required to work nights and weekends.

Posting Details

Posting Number 24ST0598 Posting Open Date Special Instructions to Applicants Regional Campus Rutgers Biomedical and Health Sciences (RBHS) Home Location Campus Piscataway (RBHS) City Piscataway State NJ Location Details

Pre-employment Screenings

All offers of employment are contingent upon successful completion of all pre-employment screenings.

Immunization Requirements

Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate's offer of employment or disciplinary action up to and including termination.

Affirmative Action/Equal Employment Opportunity Statement

It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement

Supplemental Questions

Required fields are indicated with an asterisk (*).

• Do you have four (4) years of full-time experience in the mental health field or a Bachelor's Degree in a relevant mental or social health care field?

• Yes

• No

• Are you able to use a computer to record services and other basic office functions?

• Yes

• No

• Are you able to work nights and weekends?

• Yes

• No

• Do you have the ability to work independently and as a member of a team?

• Yes

• No

Applicant Documents

Required Documents

• Resume/CV

Optional Documents

• Cover Letter/Letter of Application