Mental Health Program Specialist 3 (Clinical) - (NY Helps), Central Office;

Please note: State agencies that contact job applicants do not usually request personal or financial information via text message or over the phone in connection with your response to a job posting. If you are contacted for such information by these methods, or any other method, please verify the identity of the individual before transmitting such information to that person.

Note: For questions about the job posting, please contact the agency that posted this position by using the contact information provided on the "Contact" tab for the position.

Review Vacancy

Date Posted 06/06/24

Applications Due06/21/24

Vacancy ID160224

• Basics

• Schedule

• Location

• Job Specifics

• Contact

NY HELPYes

AgencyMental Health, Office of

TitleMental Health Program Specialist 3 (Clinical) - (NY HELPS), Central Office;

Occupational CategoryOther Professional Careers

Salary Grade25

Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)

Salary RangeFrom $93530 to $117875 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 70%

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 8 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

County Onondaga

Street Address NYS Office of Mental Health

City Syracuse

StateNY

Zip Code13201

Minimum Qualifications Non-Competitive Minimum Qualifications Under the NY HELPS Program:

A bachelor's degree in a health or human services area and four years of professional clinical experience in a mental health program.+

+Educational Substitutions: A master's degree in clinical mental health counseling, clinical psychology, community mental health counseling, counseling and community psychology, counseling, forensic psychology, mental health counseling, nursing, psychoanalysis, psychology, rehabilitation counseling, or social work can substitute for one year of specialized experience.

Transfer Opportunity:

Candidates must have permanent status as a Mental Health Program Specialist 3 (Clinical) and be eligible for lateral transfer; OR be eligible to transfer via Section 70.1 or Section 52.6 of the Civil Service Law by having at least one year of permanent service in a qualifying title within two salary grades or one M-grade of this position

Candidates with clinical background and/or prior hospital experience are preferred for this role.

Duties Description The New York State Office of Mental Health (OMH) is recruiting to fill a Mental Health Program Specialist 3 (Clinical) position in the Division of Planning and Quality Management. The incumbent of this position will be part of a new unit of multi-disciplinary teams of professionals focused on improving care and care transitions for individuals with complex needs throughout the continuum of care (inpatient psychiatry, Comprehensive Psychiatric Emergency Programs (CPEPS), and within the community). The Mental Health Program Specialist 3 (Clinical) will be responsible to provide oversight, support, and Technical Assistance to Article 31 and Article 28 mental health emergency departments, CPEPS, and inpatient units around patient transport, evaluation, treatment, and discharge.

In addition, the incumbent will provide higher-level technical assistance to the community mental health system providers on the development and maintenance of high-quality programming to help improve outcomes for individuals with complex needs served in these programs. The incumbent will support local community operations within the geographic regions assigned, and a majority of the work will be field based at various provider agencies. The incumbent will be responsible for assisting in a variety of activities related to the transition of mental health services into an integrated network of physical and behavioral health providers. Specific duties to be performed may include, but are not limited to, the following:

Supervise a regional team providing technical assistance and direction to hospitals (Article 28 mental health emergency departments, CPEPS, and inpatient units) around evaluation, treatment and discharge.

Oversee ongoing regional specific meetings with staff from the team and with various units within the Field Office to evaluate effectiveness, improve coordination of care, identify gaps in services and disseminate information.

Provide programmatic assistance and technical direction to providers that will facilitate the transition to alternative community settings for individuals with serious mental illness currently being discharged from Article 28 hospitals, CPEP, or inpatient.

Provide support and technical assistance around updated regulations for hospitals and community providers.

Clarify standards of care for existing hospital activities/protocols regarding psychiatric admission, treatment and discharge and modifying or establishing new policies/processes/ checklists as needed to create equity, systemic accountability, and standards for evaluation.

Support programs in identifying and navigating resources, providing assistance with systems navigation.

Identify and report on systems barriers, challenges, and problem areas.

Provide expert technical assistance, case consultation and support to licensed or designated providers on complex cases, to ensure compliance and knowledge of OMH regulations, guidelines, and notifications; share information to improve communications, accountability, and quality of care through linkages.

Address consumer, family and/or provider complaints that involve fact finding and follow up with involved parties, and coordinate services needed with other OMH programs and/or other state agency resources.

Identify regional specific mental health service trends and needs using quantitative analysis of research to obtain objective information for necessary decision making that leads to improved delivery of mental health services in a fully managed care system.

Collaborate with other state agencies around hospital treatment and the transition of mental health services into the communities.

Supervise staff and review and evaluate work performance, recommend training, and mentor staff to ensure optimum work performance.

Provide education on resources and new evidence-based care to supervisees.

Facilitate communication between various provider agencies.

Monitor and analyze service, management, clinical, and quality of care data/statistics.

Review and monitor all required reports, including data collection, incident reports, expenditure reports, site visit summaries, corrective actions plans, to identify programmatic trends and challenges.

Work in collaboration with field office staff and other departments on the monitoring, bringing back compliance issues and findings to the appropriate departments.

Work with providers and other stakeholders, as well as coordinate efforts with other OMH divisions to address issues related to service delivery and implementation.

Assist and support on specific special projects as assigned.

Travel through the assigned geographic region is required, with incumbents expected to be working in the field up to 70% of their work week.

Additional Comments Employment with New York State offers unmatched benefits, individual support, and career mobility for motivated individuals including: NYS pension and retirement programs; annual cost of living and performance advance increases; comprehensive medical, dental, and vision plans; flexible spending accounts for health and dependent care; paid time off, including thirteen paid holidays per year, and paid personal leave, vacation leave, and sick leave.

Specific scheduled hours and telecommuting availability for this position will be discussed during the interview process. Please note, employees are required to apply and obtain approval through management to telecommute according to operational needs and Agency Telecommuting Program Guidelines.

The Mission of the New York State Office of Mental Health is to promote the mental health of all New Yorkers, with a focus on providing hope and supporting recovery for adults with serious mental illness and children with serious emotional disturbances. Applicants with lived mental health experience are encouraged to apply.

OMH is deeply committed to supporting underserved individuals, organizations, and communities. To this end, OMH is focused on implementing activities and initiatives to reduce disparities in access, quality, and treatment outcomes for underserved populations. A critical component of these efforts is ensuring OMH is a diverse and inclusive workplace where all employees' unique attributes and skills are valued and utilized to support the mission of the Agency. OMH is an equal opportunity/affirmative action employer.

This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).

For the duration of the NY HELPS Program, this title maybe filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At this time, agencies may recruit and hire employees by making temporary appointments. In June 2024, if a temporary NY HELPS employee is satisfactorily performing in the position, the appointment will be changed from temporary pending Civil Service Commission Action to permanent non-competitive and the official probationary period will begin.

At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.

Some positions may require additional credentials or a background check to verify your identity.

Name Nicole Landry

Telephone

Fax (518) 486-3897

Email Address OMHHRM@OMH.NY.GOV

Address

Street NYS Office of Mental Health

44 Holland Avenue

City Albany

State NY

Zip Code 12229

Notes on ApplyingTo be considered, interested candidates should email a cover letter and resume in Microsoft Word or PDF format to omhhrm@omh.ny.gov. Please include the title of the position and Vacancy ID #160224 in the subject line of your email when applying.

You are advised that, should you accept a job offer with the Office of Mental Health, you may be required to be fingerprinted and pay a fingerprint fee.