Mental Health Case Manager

Job Summary

Under the direct supervision of the Director of the Bob Murphy Access Center, the incumbent provides mental health and disability case management to high-risk students with psychological and social concerns in the departments of Bob Murphy Access Center, Title IX, students receiving services through the CARES Team and related programs under the Dean of Students, Counseling and Psychological Services, and other areas as assigned.

Furthermore, the incumbent provides services that are equitable, inclusive, and culturally sensitive to enhance the quality of campus life. This position uses a student-centered and equity-minded approach in all communication and service efforts.

ACPA's 2024 Most Promising Places to Work in Student Affairs.

Key Responsibilities

• Case Management for disability, psychological disabilities, and mental health needs- Develop a disability management process and procedures for aiding student with severe emotional and psychiatric problems. Provides regular mental health and disability management counseling to students with disabilities, especially students that have mental health needs. Manage a student caseload, providing coaching, support, and advocacy.
• Conducts the Interactive Process and serves as a campus liaison- Facilitate the accommodations process by collecting and reviewing disability documentation, conducting intakes, keeping detailed records, determining appropriate accommodations in conjunction with program/course learning goals and student needs, and educating students and faculty about their rights and responsibilities in compliance with the ADA and Section 504. Regularly collaborates with over 1,000+ faculty and individual campus department chairs regarding complex student disability impacts within the classroom.

Knowledge Skills and Abilities

The candidate for this position should have a comprehensive understanding of the Americans with Disabilities Act, Fair Housing Act, and FERPA, along with a deep knowledge of how to support students with various disabilities. They must possess the ability to effectively advise and counsel students with disabilities, particularly in crisis and disability management situations. Experience in a fast-paced office environment is essential, as is a detail-oriented approach to work.

A general working knowledge of university infrastructure, policies, and procedures is required, as well as a thorough understanding of office methods, procedures, and practices. The candidate should be capable of maintaining departmental and program database management and articulating clinical work grounded in a theoretical, philosophical foundation. While knowledge of mental health and social services for college students is preferred, taking responsibility for a high level of confidentiality and maintaining sensitivity to confidentiality issues in all communications is mandatory.

The role demands excellent oral and written communication skills, including the ability to make effective presentations, facilitate an open exchange of ideas, and write clear, concise notes, documents, and reports. The ability to work under pressure, remain calm and focused, and to calm and give focus to others in an extremely hectic fast-paced work environment is crucial. The candidate must be skilled in working independently with minimal direction, setting priorities and schedules, and adhering to departmental objectives.

Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures. Ability to contribute to a positive university experience for each and every student and assist in achieving the university's commitment to a "vision of excellence."

Education and Experience

• Equivalent to a bachelor's degree with upper or graduate coursework in counseling and guidance, human relations, or related fields and four years of professional experience in one of the student services program areas required.
• Master's degree in counseling, social work, or related field is preferred.
• Professional licensure is preferred.
• 3 - 5 years' post-master's degree-professional experience is preferred.
• Minimum 2 years of experience providing services to adults or college students with disabilities in higher education or in the community.

Physical Summary

• Light work- Job involves some lifting of medium weight objects (10-20 pounds) and/or 10% - 20% of the job involves standing or walking.

Licenses / Certificates

Possessing a valid California Driver's License to drive a university vehicle is preferred.

• Employees who are required to operate motorized vehicles and/or use their personal vehicle more than once a month on university business are required to take a mandatory Defensive Driving course and enroll in the DMV Employee Pull Notice (EPN) Program.

Department

Bob Murphy Access Center

Classification

Student Services Professional IV

Compensation

Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department's fiscal resources.

Hiring Range: The hiring range for this position is $6,019 - $6,500 per month commensurate with candidate's education, experience, skills, and training.

CSU Classification Salary Range: The CSU Classification Salary Range for this position is $6,019 - $8,585 per month.

Benefits

Excellent benefits through CalPERS (health, vision, dental), tuition fee waiver, generous vacation, and sick leave, and 14 paid holidays each year.

Time Base

1.0 time-base, 40 hours per week.

Duration of Appointment

This is a temporary position for 1 year with no permanent status granted. Temporary assignments may expire prior to the ending date.

Application Procedures

Click Apply Now to complete the CSULB Online Employment Application.

PLEASE FILL OUT THE APPLICATION COMPLETELY. It is important that all sections of the on-line application are filled out completely and accurately. Please include all relevant education and experience. Your application will be used to determine whether you meet the minimum qualifications for this position.

Additional Information

The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment.

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

Due to the nature of this position, current CSULB employees are subject to a criminal record check unless they have successfully completed a criminal background check through CSULB within the past 12 months.

CSULB is not a sponsoring agency for staff and management positions (i.e. H-1B Visas).

California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees.

Equal Employment Statement

California State University Long Beach is an Affirmative Action/Equal Opportunity Employer that is strongly committed to promoting diversity in all areas of the campus community. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status.

Accommodations

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact StaffHR-Accommodations@csulb.edu.

Out of State Employment Policy

California State University, Long Beach, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California.

As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

Advertised: Jul 13 2024 Pacific Daylight Time

Applications close: Nov 13 2024 Pacific Standard Time