Memory Care Engagement Coordinator

Arbor Company West Chester , PA 19388

Posted 1 month ago

Job Summary/Position Overview:

The Memory Care Engagement Coordinator is responsible for developing, implementing and overseeing the

memory care engagement program geared towards meeting a variety of physical and cognitive needs of

residents. Offering a well balanced activity calendar according to the Arbor Company's six dimensions of

wellness as well as accounting for resident individually and well-being is a top priority. The Memory Care

Engagement Coordinator will also promote a high level of customer service and respect with residents and

families.

Success in this role is measured by:

  • Meeting or exceeding satisfactory marks on the company's engagement program checklists

  • High degree of resident engagement as evidenced on the company's calendar creation and

participation tracking software

  • Excellent outcomes in resident and family satisfaction surveys

Key Duties and Responsibilities

  • Develop, implement and oversee a robust memory care engagement program in accordance to

the Arbor guidelines that meets the needs of all residents

  • Collaborate with the engagement director, memory care program director and executive

director routinely on effectiveness of the engagement program

  • Provide engagement resources and training for memory care caregivers to effectively deliver

engagement activities to support the overall memory care engagement program

  • Assist in managing the physical environment in the Memory Care Neighborhood to ensure

cleanliness, appropriate noise levels and an atmosphere that supports the residents living there.

  • Use PPA (Positive Physical Approach) in all interactions with residents, family members, visitors,

and fellow employees.

  • Actively participate in the culture of learning by attending cognitive care training, in-service

training and staff meetings as scheduled.

  • Maintain excellent communication and a collaborative and open relationship with co-workers,

the engagement director, memory care program director and executive director

  • Build deep connections with family members and interact with family members in a thoughtful

and compassionate way and participate in sharing positive experiences of loved ones with family

members per community specific guidelines.

  • Maintain resident dignity, privacy, confidentiality and respect.

  • Follow all community procedures and policies, including those listed in the orientation

handbook, and do your best to live out the Arbor Service Way

Minimum Qualifications

  • At least 1 year experience in programming for those with dementia

  • Extensive knowledge of dementia and its affects on cognitive functioning

  • Awareness of the social and emotional needs of seniors

  • Basic knowledge of computer systems particularly Outlook and Word

  • Valid driver's license

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VIEW JOBS 8/15/2019 12:00:00 AM 2019-11-13T00:00 Job Summary/Position Overview: The Memory Care Engagement Coordinator is responsible for developing, implementing and overseeing the memory care engagement program geared towards meeting a variety of physical and cognitive needs of residents. Offering a well balanced activity calendar according to the Arbor Company's six dimensions of wellness as well as accounting for resident individually and well-being is a top priority. The Memory Care Engagement Coordinator will also promote a high level of customer service and respect with residents and families. Success in this role is measured by: * Meeting or exceeding satisfactory marks on the company's engagement program checklists * High degree of resident engagement as evidenced on the company's calendar creation and participation tracking software * Excellent outcomes in resident and family satisfaction surveys Key Duties and Responsibilities * Develop, implement and oversee a robust memory care engagement program in accordance to the Arbor guidelines that meets the needs of all residents * Collaborate with the engagement director, memory care program director and executive director routinely on effectiveness of the engagement program * Provide engagement resources and training for memory care caregivers to effectively deliver engagement activities to support the overall memory care engagement program * Assist in managing the physical environment in the Memory Care Neighborhood to ensure cleanliness, appropriate noise levels and an atmosphere that supports the residents living there. * Use PPA (Positive Physical Approach) in all interactions with residents, family members, visitors, and fellow employees. * Actively participate in the culture of learning by attending cognitive care training, in-service training and staff meetings as scheduled. * Maintain excellent communication and a collaborative and open relationship with co-workers, the engagement director, memory care program director and executive director * Build deep connections with family members and interact with family members in a thoughtful and compassionate way and participate in sharing positive experiences of loved ones with family members per community specific guidelines. * Maintain resident dignity, privacy, confidentiality and respect. * Follow all community procedures and policies, including those listed in the orientation handbook, and do your best to live out the Arbor Service Way Minimum Qualifications * At least 1 year experience in programming for those with dementia * Extensive knowledge of dementia and its affects on cognitive functioning * Awareness of the social and emotional needs of seniors * Basic knowledge of computer systems particularly Outlook and Word * Valid driver's license Arbor Terrace Willistown West Chester PA

Memory Care Engagement Coordinator

Arbor Company