Membership Coordinator (Full-Time 37.5 Hrs)

Job Title

Membership Coordinator

Department

Fitness

Supervisor

Fitness Director

Job Objective

The role of Membership Coordinator is a full time position, whose main objective is gaining new members, with a goal of high retention and low attrition rates. Must have a willingness and desire to be part of a team environment.

Minimum Qualifications

Experience: A minimum of one-year sales experience required.

Licensure: N/A

Education: High School Graduate or GED equivalent required.

Essential Job Functions

Duties include but are not limited to:

• Reaching agreed upon sales goal

• Conducting sales tours and membership price presentation to inquiring customers

• Reporting, via a weekly dashboard, referrals, walk-ins, closed sales and potential closings, as well as his/her pipeline

• Developing relationships with each member to help ensure retention

• Participating and assisting with facility events

• Creating and executing ideas on how to increase sales

• Closely working with members of the marketing team and liaise with other members of the staff to maximize the sales, PR and awareness opportunities

• Organizing and undertaking the distribution of marketing material and general outreach, postcards, etc.

• Communicating to the membership, all upcoming events, membership specials and new classes when needed

• Committing to checking work email a minimum of once a day