Membership And Customer Service Specialist

Starting at $12 per hour plus competitive commission with opportunity to grow!

Be fit. Change lives. Have fun.

We're looking for entry level or semi-experienced enthusiastic teammates to join our winning squad at Orangetheory studios in Lake Worth, Wellington, and Royal Palm Beach, to help us build an empire while learning skills that you can carry with you in any career!

Do you like to workout or is fitness an important part of your life?

Are you passionate, positive, and can talk to anyone?

Do you thrive on being part of a team?

Do you have an energetic personality and want to have fun at work?

Do you have excellent communication skills?

Are you willing to learn?

Most importantly, do you like dogs??

Then this position may be for you!! Keep reading....Here's more of what the position entails:

• Greeting everyone who enters the studio with enthusiasm, energy and knowledge.

• Presenting the Orangetheory concept to any interested consumers.

• Working at our front desk which includes answering phones, getting to know members, providing a premier customer service experience so that everyone feels amazing when they enter, etc.

• Presenting and selling membership options based off of the recommendations provided by the coach.

• Giving studio tours

• Working hand-in-hand with our coaches and Studio Manager to guide new members through their first Orangetheory workout.

• Handling members' concerns in a professional and empathetic yet objective manner.

• Participating in marketing and outreach events such as festivals, 5K's, Marathons, community events, etc.

• Ensuring all areas of the studio are kept clean and organized

• A FREE Orangetheory membership, we do ask that as a part of your position, you take at least 2 classes/week!

So if you have a passion for fitness and would like to help us in our mission to spread More Life to our members and community, we would like to hear from YOU!

No experience required As long as you have a positive vibe, are passionate about fitness and are willing to learn this could be a fit for you!!

Specific job duties and selection requirements vary between Orangetheory studio locations and more details can be provided by the studio's hiring manager if you are selected to move forward in the interview process.

Compensation: $12.00 - $16.00 per hour

Jobs That Make a Real Difference

About Us

Orangetheory is a science-based, full-body workout that uses technology to measure performance so members can prove they are improving. In a 60-minute class, led by a highly trained and certified coach, members target at least twelve minutes in the Orange Zone to raise their heart rate and charge up metabolism. The result is an increase in calorie burn post-workout, backed by the science of excess post-exercise oxygen consumption (EPOC). After twelve minutes of hard work in the Orange Zone, your body burns additional calories as you recover over the next 24 hours.

Our Philosophy

For us, physical fitness transcends weight loss and bikini season. Fitness is a way of life -- in fact, our brand purpose is to help people live longer, more vibrant lives.

When we help our members to put in the work at our studios, they will experience benefits in their day-to-day. They will be physically stronger, but beyond that, they will notice improvements to their mood, cognition, sleep, and overall happiness and quality of life. This workout actually changes your body at the cellular level and has been known to help members through disease, chronic illness, depression, and even heartbreak and the loss of loved ones.

They'll simply have the energy to play with their grandchildren, run a 5K, or go hiking. When we can help our members to take care of their body and mind, amazing things can happen. More Orangetheory, More LIFE.

Diversity, Equity and Inclusion

Orangetheory is committed to encouraging, facilitating and upholding an environment centered on diversity, equity and inclusion across every facet of the Orangetheory brand. We will work to create a sustainable culture that supports a healthy space for learning and growing, valuing and empowering every employee, inspiring a diverse franchise network, and uplifting the members and communities we serve. Click here to see more about Diversity, Equity and Inclusion at Orangetheory.

Acknowledgement *

I understand that I am applying for a position with an employer that is an independently owned and operated Orangetheory Fitness franchisee, not the franchisor, OTF Franchisor, LLC or any of its affiliates (OTFF). With respect to any position with a franchisee, I understand and agree that any information I provide in this application will be submitted directly to the independent franchisee, who is solely responsible for all employment related matters in their studio. This means, among other things, that the independent franchisee is solely responsible for and unilaterally makes all decisions concerning my employment, including hiring, firing, discipline, supervision, staffing and scheduling.

OTFF will not receive a copy of my application, will have no control over whether I receive an interview and/or am ultimately hired, does not control and is not responsible for the employment policies and practices of independent franchisees, and does not employ independent franchisee's employees. If I am hired to work at an independent franchisee's studio, the independent franchisee, and not OTFF, will be my employer. By submitting my application and resume, I am confirming that I am agreeing and consenting to the foregoing.

Orangetheory values your privacy, so we want to keep you informed as to how your personal information is handled. With respect to the personal information you provided in this application, that information will be submitted directly to the independent franchisee, who is solely responsible for all privacy and data protection matters related to their studio.

For any inquiries regarding how the independent franchisee may collect and process your personal information, please refer to that franchisee's privacy policy or contact them directly. For all other information about how the franchisor, OTF Franchisor, LLC or any of its affiliates (OTFF), may collect and process personal information, please https://www.orangetheory.com/en-us/privacy-policy.