Membership & Admin Manager (Ocean Forest)

You will be managing the Front Office for the Ocean Forest Golf Club. Through an open dialogue with members and guests, you help resolve concerns and assist the Leaders by ensuring service standards are met and/or exceeded.

You coordinate and schedule reservations for room and dining. You will prepare communications and correspondence for guests and members. You have the desire and ability to courteously present information to people in one-on-one and group situations.

You ensure all teams work in concert with other departments to provide the highest level of quality and satisfaction. You will support various areas of Ocean Forest and provide ongoing support to all the stakeholders.

You are responsible for a variety of Accounting and Clerical duties, such as reception, data entry, filing, and obtaining and organizing supporting documentation. You will maintain financial records for association accounting and create monthly financial reports.

This position does provides support for the Membership Committee. You will work in concert with the Membership Chair on a variety of tasks, like assisting new members, on-boarding prospective members and appropriate paperwork.

You live & share your passion for genuine hospitality in your commitment to our vision, mission, and values. You set the tone with your strong ethics and by consistently upholding and ensuring compliance with departmental procedures, including standards for quality, timing, attendance, and appearance.

You follow and ensure all Sea Island safety protocols are consistently met. You maintain situational awareness of your surroundings, keeping an eye on all areas for tidiness and any general maintenance issues, ensuring that all are corrected or reported immediately. You maintain your knowledge of Sea Island's properties, services, and offerings, and share this information with guests, members, and team members. You are generous with your support and help resolve any service issues that arise in a timely and positive way, follo