Membership Accounting Administrative Assistant

Sport & Health Mclean , VA 22107

Posted 4 months ago

Summary Objective: The Membership Accounting Assistant is responsible for auditing new membership sales, assuring that sales follow all US Fitness rules and regulations and act as liaison between the membership department and the accounting department.

Essential Functions:

  • Deliver the Ultimate Fitness Experience to every member, every time

  • Audit new membership sales

  • Ensure all appropriate fees have been collected

  • Check that contract contains signature, EFT information, and corporate proof

Job Responsibilities:

  • Set up all Personal Training, Group Training, Pilates, Explosive Performance, and Aquatics billing

  • Input new memberships and delete terminated memberships

  • Set up employee computer permissions and club memberships

  • Prepare, scan, index and shred all contracts and correspondence for member and corporate accounts

  • Complete special projects as assigned by supervisor

  • Communicate with club staff to solve membership and accounting issues

  • Meet all monthly deadlines

  • Be familiar with club policies and procedures as it pertains to membership and accounting

  • Attend all scheduled trainings and meetings

  • Assume other duties as assigned

  • Work early mornings, evenings, and weekends as needed

Education and Certifications:

  • S. Diploma or GED required

Knowledge, Skills and Abilities:

  • Ability to retain a broad knowledge of pricing, corporate accounts and other information

  • Excellent verbal and nonverbal communication skills

  • Excellent listening skills

  • Ability to motivate and nurture others

  • Outwardly facing professional appearance

  • Confidence and desire to create new relationships quickly

  • Ability to quickly acquire and apply new knowledge and skills

  • Ability to manage team members effectively

  • Demonstrated selling skills

  • Strong work ethic that includes punctuality, organization, and attention to detail

  • Ability to maintain a friendly, enthusiastic, and positive attitude

  • Ability to handle challenging customer experiences with patience, tact, and professionalism

  • Knowledge of Microsoft Office Suite

Physical Activities and Requirements, Visual Acuity, and Working Conditions of the Position:

Physical demands listed here are representative of those that must be met to successfully perform essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

  • Extending hand(s) and arm(s) in any direction.

  • Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.

  • Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. This factor is important if it occurs to a considerable degree and requires substantial use of upper extremities and back muscles.

  • Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as in handling.

  • Applying pressure to an object with the fingers and palm.

  • Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.

  • Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound.

  • Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers.

  • Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

  • The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication parts at distances close to the eyes.

  • The worker is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work).

Employee Benefits:

All US Fitness team members receive:

  • Complimentary Membership and Guest Privileges

  • Discounts on Personal Training, Mind&Body, Aquatics, and Kids Programs

  • Discounts on Serenity Day Spa Services and all apparel

  • Employee Referral Bonus

  • In-house Continuing Education Credits and CEC Reimbursement

Additional Full Time Benefits:

  • Medical, Dental, Vision, Supplemental Benefits and Group Life Insurance Benefits

  • 401(k) Retirement Plan

  • Paid Time Off


US Fitness is an equal opportunity employer and conducts all hiring and employment practices strictly in accordance with applicable employment discrimination laws and regulations. Discrimination in employment on the basis of any classification protected under federal, state, or local law is a violation of our policy and is illegal. The Company does not discriminate in hiring or employment on the basis of race, color, creed, religion, sex, national origin, ancestry, age, mental or physical disability (including HIV and AIDS), pregnancy, protected veteran status, status as a uniformed service member under the Uniformed Services Employment and Reemployment Rights Act ("uniformed service member status"), marital status, sexual orientation, gender identity, genetic information, or other categories defined by federal, state, or local law.

EEO is the LAW

Reasonable Accommodations:If you have an inquiry about an application or have a physical and/or mental disability and need special accommodations applying for a job using our online application system, please call 703-740-9009 or email

Relocation:Candidates outside of the specified area are welcome to apply but if selected for an interview, they must be willing to travel at own cost. Relocation assistance is not offered.

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Membership Accounting Administrative Assistant

Sport & Health