Summary Objective: The Membership Accounting Assistant is responsible for auditing new membership sales, assuring that sales follow all US Fitness rules and regulations and act as liaison between the membership department and the accounting department.
Deliver the Ultimate Fitness Experience to every member, every time
Audit new membership sales
Ensure all appropriate fees have been collected
Check that contract contains signature, EFT information, and corporate proof
Set up all Personal Training, Group Training, Pilates, Explosive Performance, and Aquatics billing
Input new memberships and delete terminated memberships
Set up employee computer permissions and club memberships
Prepare, scan, index and shred all contracts and correspondence for member and corporate accounts
Complete special projects as assigned by supervisor
Communicate with club staff to solve membership and accounting issues
Meet all monthly deadlines
Be familiar with club policies and procedures as it pertains to membership and accounting
Attend all scheduled trainings and meetings
Assume other duties as assigned
Work early mornings, evenings, and weekends as needed
Education and Certifications:
Knowledge, Skills and Abilities:
Ability to retain a broad knowledge of pricing, corporate accounts and other information
Excellent verbal and nonverbal communication skills
Excellent listening skills
Ability to motivate and nurture others
Outwardly facing professional appearance
Confidence and desire to create new relationships quickly
Ability to quickly acquire and apply new knowledge and skills
Ability to manage team members effectively
Demonstrated selling skills
Strong work ethic that includes punctuality, organization, and attention to detail
Ability to maintain a friendly, enthusiastic, and positive attitude
Ability to handle challenging customer experiences with patience, tact, and professionalism
Knowledge of Microsoft Office Suite
Physical Activities and Requirements, Visual Acuity, and Working Conditions of the Position:
Physical demands listed here are representative of those that must be met to successfully perform essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Extending hand(s) and arm(s) in any direction.
Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.
Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. This factor is important if it occurs to a considerable degree and requires substantial use of upper extremities and back muscles.
Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as in handling.
Applying pressure to an object with the fingers and palm.
Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound.
Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers.
Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication parts at distances close to the eyes.
The worker is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work).
All US Fitness team members receive:
Complimentary Membership and Guest Privileges
Discounts on Personal Training, Mind&Body, Aquatics, and Kids Programs
Discounts on Serenity Day Spa Services and all apparel
Employee Referral Bonus
In-house Continuing Education Credits and CEC Reimbursement
Additional Full Time Benefits:
Medical, Dental, Vision, Supplemental Benefits and Group Life Insurance Benefits
401(k) Retirement Plan
Paid Time Off
US FITNESS IS AN EQUAL OPPORTUNITY EMPLOYER
US Fitness is an equal opportunity employer and conducts all hiring and employment practices strictly in accordance with applicable employment discrimination laws and regulations. Discrimination in employment on the basis of any classification protected under federal, state, or local law is a violation of our policy and is illegal. The Company does not discriminate in hiring or employment on the basis of race, color, creed, religion, sex, national origin, ancestry, age, mental or physical disability (including HIV and AIDS), pregnancy, protected veteran status, status as a uniformed service member under the Uniformed Services Employment and Reemployment Rights Act ("uniformed service member status"), marital status, sexual orientation, gender identity, genetic information, or other categories defined by federal, state, or local law.
EEO is the LAW
Reasonable Accommodations:If you have an inquiry about an application or have a physical and/or mental disability and need special accommodations applying for a job using our online application system, please call 703-740-9009 or email firstname.lastname@example.org.
Relocation:Candidates outside of the specified area are welcome to apply but if selected for an interview, they must be willing to travel at own cost. Relocation assistance is not offered.
Sport & Health