Member & Visitor Services Representative At Chatfield Farms

Denver Botanic Gardens Littleton , CO 80121

Posted 8 months ago

Job Summary: Provides positive visitor experience through prompt, pleasant and courteous service. Processes transactions for items at DBG at Chatfield Farms including, but not limited to, general admission, memberships, classes, events and tours. Ability to accurately enter data, count money and balance a cash drawer in a fast paced environment. Relied upon to provide way-finding for staff, volunteers and visitors. Assist with events as necessary.

Career Type - Seasonal Part Time

Education/Experience: High School diploma or GED required. Minimum one years experience working in admissions in a museum/cultural environment or similar type organization preferred. Must be detail oriented and flexible. Must possess excellent customer service skills and written, spoken communication skills and strong analytical skills. Strong computer skills in Windows-based applications, Raisers Edge and ATMS software preferred.

Essential Job Duties:

  • Provide outstanding customer service to all staff, visitors, and Chatfield Farms DBG customers, including but not limited to phone, in-person, written, verbal, and electronic communication.

  • Reconcile cash shifts and opening/closing of admission cash drawers.

  • Handle all aspects of onsite membership sales, including, but not limited to: taking payment through ATMS, recording member data in Raisers Edge and printing member cards.

  • Sell general admission, class, tour, butterfly house and event tickets through ATMS.

  • Creating bookings/reservations to allow for the purchaser to receive class, event or tour information via email.

  • Redeeming member guest passes including complimentary tickets to York St. and Chatfield events.

  • Run daily attendance and member reports.

Other Job Duties:

  • Maintain regular admissions hours, as well as operate during special events, including evenings and weekends as necessary.

  • Act as a positive role model.

  • Work with all departments to assure highest quality experience for all Chatfield Farms DBG visitors.

  • Proactively seeks to be knowledgeable about all DBG horticulture, exhibits, programs and events to reflect the experience and brand at the Gardens.

  • Troubleshoot member log-in issues.

  • Perform other duties or special projects as requested by management.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Client Relationship Consultant 1 Nmls (30Hrs) Chatfield 26 Wadsworth King Soopers Littleton CO

US Bank

Posted 3 weeks ago

VIEW JOBS 10/25/2019 12:00:00 AM 2020-01-23T00:00 Client Relationship Consultants build relationships with customers by meeting face to face and engaging them when and where they need to provide the best possible counsel. Strong client relationships are based on trust, assessing and attending to customers' banking needs, obtaining and processing customer and account information, educating clients on available deposit and loan products and services, and recommending financial solutions based on each customer's unique goals and needs. They are also responsible for originating and closing consumer loans, opening accounts, and opening and/or closing the branch. We're looking for people who want more than just a job – who want to make a difference in the communities where we live and work. Apply today and explore what's possible with a career at U.S. Bank. This position requires National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z. You will be subject to the required registration process, which includes a criminal background and credit check. Failure to meet or maintain any of the NMLS registration requirements, including maintaining a satisfactory criminal and credit record, may result in a rescission of your offer or termination of employment. Basic Qualifications * High school diploma or equivalent * One to three years of customer service experience * One to three years of sales experience Preferred Skills/Experience * Basic knowledge of retail product philosophy, policy, procedures, documentation and systems * Basic knowledge of all retail products and services * Proven customer service and interpersonal skills * Effective selling and referral skills * Strong mathematical, problem-solving, and negotiation skills * Strong verbal and written communication skills * Experience in the financial services industry preferred US Bank Littleton CO

Member & Visitor Services Representative At Chatfield Farms

Denver Botanic Gardens