Leawood,KS company looking to add a Member Support and Operations Specialist to their busy Membership Division. Hours are Monday through Friday from 9:00 a.m. to 5;30 p.m.
Pay is $15/hr. Great benefits and working conditions.
This position is the front line contact with their members/customers.
Provide superior level of customer service to internal and external contacts. Handle member/customer contacts and inquiries completely, accurately, and timely regardless of channel (in and outbound phoneme-mail, fax,etc.) in a fast pace environment. Resolve complaints and problems to the satisfaction of the member/customer, including any questions/issues requiring follow-up and exercises independent judgment within set guidelines.
Enter data and other relevant information in the company management system. Educate callers about the association's products and services.
Requires a high school diploma or GED.
Customer service/communication skills Strong ability to multi task. Positive, professional and customer oriented attitude. Excellent data entry skills.
Be willing to accept coaching and direction. Proficient with computers, including excellent typing speed. Knowledge of Word and Excel is helpful.
Only qualified applicants will be contacted for interviews.
Stivers Staffing Services, Inc.