Acac West Chester , PA 19388
Posted 2 weeks ago
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Job Type
Part-time, Temporary
Description
It's a great time to join acac West chester!
FLSA Classification: Nonexempt
Reports to: Member Services Manager
Job Description
Summary/objective
Responsible for delivering consistent and accurate information to members and guests, while providing an engaging and positive service experience.
Essential functions
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Greet all members and guests in a friendly and courteous manner
Check every member and guest in accurately and quickly
Manage member and guest enrollment in programs and events
Answer incoming calls in a clear and friendly and expedient manner
Provide information regarding acac programs and registration
Maintain up to date knowledge of programs, classes and club operations, events, policies, etc.
Maintain an orderly and highly functional work area
Process POS transactions accurately and in an efficient manner
Know and adhere to opening and closing procedures
Collaborate with team members in the spirit of outstanding customer service, teamwork, and communication
Requirements
Physical demands
Must be able to stand, move, walk, and bend for the duration of a shift
Must have ability and willingness to work varied shifts including days, evenings, weekends, and holidays
Required competencies, education, and experience
High School Diploma or GED preferred
Prior customer service experience highly desired
Prior experience handling payments and cash registers
Proficient computer skills
Must be at least 18 years old
Company Expectations
Read, sign, and abide by the policies included in the Team Member Handbook
Park in team member designated areas
Club cleanliness is an all-team responsibility; assist whenever necessary in any area of the club to keep club neat and clean
Assist with Service Days
Willingness to assist with acac programs, special events, or activities outside your department
When supervisor or team members calls or emails, promptly return contact
Exhibit a positive attitude at all times
Deliver outstanding service to members and guests with friendliness, direct eye contact, a pleasant demeanor at all times
Affirmative Action/EEO statement
acac is an equal opportunity employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, age, national origin, ancestry, citizenship, disability, or veteran status.
Other duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the team member for this job. Duties, responsibilities and activities may change at any time with or without notice.
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