Member Services Representative

Sacramento Native American Health Center Sacramento , CA 95811

Posted 2 months ago

The Member Services Representative is responsible for the verification of insurance eligibility of new and existing patients receiving clinical services within the health center. This includes collection of basic necessary demographic information to initiate the enrollment process and to assess their financial and payer source status. As part of the clerical/administration process, they will determine eligibility for public insurance programs, and obtain verification of private insurance as it relates to the patient encounter.

Requirements

  • Must have 1+ year(s) of knowledge and experience working in a clinical front office setting
  • High School diploma or GED
  • Knowledge and/or familiarity of Medicare; Medi-Cal; Presumptive Eligibility; local Geographic Managed Care Plans (GMC); state/federal funded programs for health care enrollment; Sliding Scale.
  • Experience with electronic health records software; NextGen preferred.
  • Excellent computer skills, preferably with Windows.
  • Excellent telephone and communication skills.
  • Must be polite and helpful at all times.
  • Must demonstrate superior professionalism when dealing with clients, staff, and vendors.
  • Ability to work independently, set priorities, and work well under pressure.

Benefits

  • Supportive and creative work environment.
  • Medical coverage offered with two of the region's highest quality providers.
  • 403B plan with a 3% match after 90 days.
  • 12 paid days off.

Preference in hiring is given to qualified Native Americans in accordance with SNAHC policy. Applicants claiming Indian Preference are encouraged to submit verification of Indian certified by tribe of affiliation or other acceptable documentation of Indian heritage.

EQUALOPPORTUNITYEMPLOYER:Within the scope of Indian Preference, all candidates will receive equal consideration without regard to race, color, age, gender, religion, sexual orientation, national origin, medical condition or physical or mental disability, genetic characteristic, pregnancy, marital status, veteran status, or other non-merit factors.

AgeDiscriminationin Employment Act (ADEA): Sacramento Native American Health Center, Inc. abides by the mandates of the ADEA (protecting individuals 40 years and older) and considers age a non- merit factor in all employment decisions and considerations.

AmericanswithDisabilitiesAct(ADA):SacramentoNative American Health Center, Inc. abides by the mandates of the ADA and considers disability a non-merit factor in all employment decisions and considerations. Furthermore, SNAHC will make any practical, feasible, and reasonable arrangements to accommodate qualified applicants and employees with disabilities.

Applicants and employees may request an accommodation of a physical or mental disability at any time in the application process or during employment

Note to Applicants: Please be advised that you may be asked to get a Department of Justice Fingerprinting clearance as a contingency for an offer of employment. Criminal clearances are obtained to protect the welfare and safety of clients receiving services at SNAHC.

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Member Services Representative

Sacramento Native American Health Center