Member Services Representative Parttime

Planet Fitness Citrus Heights , CA 95610

Posted 4 days ago

Job SummaryWe are looking for a part-time Member Services Representative to join our team! This position will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Essential Duties and Responsibilities * Greet members, prospective members and guests, providing exceptional customer service. * Handle all front desk related activities including: * Answer phones in a friendly manner and assist callers with a variety of questions.*
  • Check members into the system.*
  • Take prospective members on tours.*
  • Sig up new members calculating rates and monthly payment amounts.*
  • Assist the Club Manager in counting the out the drawer as needed. Facilitate needed updates to member's accounts. * Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Club Manager as needed. * Assist in maintaining the neatness and cleanliness of the club. * Completing daily assigned within first hour of your shift*
  • Helping complete priority cleaning list each day*
  • Completing walk-around and bathroom checks periodically*
  • Helping complete any special cleaning projects as needed. Other duties and responsibilities based on club needs.Qualifications * Must be 18 years of age or older. * High School diploma/GED equivalent required. * Customer service background preferred. * Basic computer proficiency. * Punctuality and reliability is a must. * Ability to work independently as well as part of a team.* A positive, upbeat attitude and a passion for fitness and health!* Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations. * Strong listener with the ability to empathize and problem solve. * Demonstrate diplomacy in all interactions while using appropriate behavior and language.Physical Demands * Continual standing and walking during shift. * Continual talking in person or on the phone during shift. * Must be able to occasionally lift up to 50 lbs. * Will occasionally encounter toxic chemicals during shift.We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.JOIN THE CLUB.Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team!Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet.TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU.Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
  • icon no score

    See how you match
    to the job

    Find your dream job anywhere
    with the LiveCareer app.
    Mobile App Icon
    Download the
    LiveCareer app and find
    your dream job anywhere
    App Store Icon Google Play Icon
    lc_ad

    Boost your job search productivity with our
    free Chrome Extension!

    lc_apply_tool GET EXTENSION

    Similar Jobs

    Want to see jobs matched to your resume? Upload One Now! Remove
    Parttime Warehouse Team Member

    Amazon Workforce Staffing

    Posted 4 days ago

    VIEW JOBS 10/19/2020 12:00:00 AM 2021-01-17T00:00 Amazon remains open as an essential business to serve our communities delivering critical supplies directly to the doorsteps of people who need them. Find out what Amazon is doing to provide a safe environment for employees at this time on our COVID-19 FAQ page: https://www.amazondelivers.jobs/covid-19-updates/ Hourly pay rate: Earn $16.00/hr or more * On Morning Shift, 3:00am-7:00am earn $3 more an hour * Limited-time opportunity. Location: Vacaville Job opportunities vary by location. We update postings daily with open positions. Shifts: Overnight, Early Morning, Day, Evening, Weekend Part-time jobs with benefits available now. Training is provided, no experience necessary. Join our fulfillment center team that gets orders ready for people relying on Amazon deliveries. Choose from a variety of part-time shifts and start getting health care benefits, a 401(k) savings plan, pre-paid tuition assistance, paid time off, and more. Health and safety are always a top priority for us. We continue to consult with medical and health experts, and take all recommended precautions in our buildings and stores to keep everyone healthy. Find out what Amazon is doing to provide a safe environment for employees at this time on our COVID-19 FAQ page. Reasons you'll love working at Amazon: * Competitive pay: Our pay rates are competitive and your paycheck is reliable when you work for Amazon. * Compelling Benefits: Our range of benefits can include health care starting on day one, employee discounts, 401(k) savings plans, paid time off and more! Find out which benefits you'll get after you choose your role with us. * Career Growth: Many of our entry-level employees move up to become leaders within groups spanning across Amazon. The opportunities for growth are everywhere. * Tuition assistance: The Amazon Career Choice program will pre-pay 95% of tuition and fees to help support your future educational goals. Through this program you'll be able to earn certificates and associate degrees in high-wage, in-demand occupations such as aircraft mechanics, computer-aided design, machine tool technologies, medical lab technologies, nursing, and many other fields. For regular, part-time employees, the program will pay up to $1,500 per year in tuition, textbooks and associated fees for up to 4 years. Check out what some of our employees have to say about their jobs: https://www.amazondelivers.jobs/about/culture/ Candidates must be 18 years or older with the ability to understand and adhere to all safety guidelines and regulations. Amazon is hiring for the following types of roles in your area: Sort Centers - It's no small job to get every order from click to customer door. Our sort centers are the first stop on the journey from the warehouse. You'll be up on your feet moving and sorting packages between trucks. These are part-time opportunities with a consistent schedule of 25-35 hours per week. Basic qualifications: * High school or equivalent diploma Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us. Candidates must be 18 years or older. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us Amazon Workforce Staffing Citrus Heights CA

    Member Services Representative Parttime

    Planet Fitness