Member Services Associate Closer(Fri/Sat/Sunday)

Life Time Fitness Dublin , OH 43016

Posted 3 months ago

Description

Position Summary

The Member Services Closer delivers the highest quality customer service to all members and guest through professional greetings, account maintenance, and extensive knowledge of Life Time products and services. The position proactively meets the needs of members and accurately answers questions. At times, the position assists with the overall direction, coordination and supervision of the Member Services department, including assisting with member cancellation request.

Job Duties and Responsibilities

  • Greets and admits members and guests into the club by scanning their membership cards and responding to messages regarding their membership account

  • Enters sales transactions for members, including program, service, and payments

  • Processes member paperwork, including address changes, electronic funds transfers and member cancellations when necessary

  • Answers club phone to assist with member and guest inquiries

  • Balances cash drawer, reconciles membership accounts, and makes necessary corrections and voids

Position Requirements

  • 1+ year of customer service experience

  • Ability to stand for minimum for 4 hours at a time

  • Excellent verbal and written communication skills

  • Ability to proficiently use a computer

  • Basic mathematical skills

Preferred Requirements

  • Experience working in a retail or hospitality
icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Associate Manager Investor Services Ss&C Technologies

Ss&C Technologies

Posted 1 week ago

VIEW JOBS 11/7/2019 12:00:00 AM 2020-02-05T00:00 SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services. This position will be based at 5200 Upper Metro Place, Dublin, OH 43017 Job Summary: SS&C is looking for an Associate Manager, Investor Services for their Private Equity team in Dublin, OH. The perfect candidate will be responsible for servicing various clients; instructing cash movement, responding to inquiries, resolving issues, coordinating service delivery, and processing transfers and record updates, for our private equity clients. Responsibilities Include: * Reviewing and processing investor subscriptions, redemptions, transfers, assignments and contact changes * Handling daily/routine client information requests * Preparing wire transfer instructions in accordance with investor and/or fund management instructions * Processing cash, money movements, and reconciliations * Supporting the year-end audit process, in collaboration with the team, client, and auditors * Supporting the year-end tax reporting process fulfilling respective K-1 requests * Supporting corporate goals and business/departmental initiatives Skills and Knowledge Desired: * Bachelor's Degree in Business Administration or equivalent * 6+ years' experience in accounting or related field with experience in the financial services sector a plus * Complete knowledge of hedge or mutual funds a plus * Extensive knowledge of Anti-Money Laundering and KYC procedures * Knowledge of FATCA and tax compliance a plus * Sungard Investran experience a plus * Proficient in Microsoft Office suite, with emphasis on Excel skills * Team player * Ability to lead, manage and motivate a team * Deadline oriented with ability to complete assigned tasks independently * Attention to detail and ability to multi-task * Excellent interpersonal and communication skills Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan. SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws. Other details * Pay Type Salary * Dublin, OH, USA Ss&C Technologies Dublin OH

Member Services Associate Closer(Fri/Sat/Sunday)

Life Time Fitness